AppleCare AMR Business Development Manager

Job description

At Apple, we believe in hard work, a fun environment, and the creativity and innovation that only comes about when hardworking people from a diverse set of backgrounds approach problems from varying perspectives. The people here at Apple don’t just build products — they craft the kind of wonder that’s revolutionized entire industries. If you’re excited by the idea of making a real impact and joining a team where we pride ourselves in being one of the most diverse and inclusive companies in the world, a career with Apple might be your dream job...

Just be prepared to dream big! As part of the AppleCare Business Development team, you will be responsible for developing and growing strategic AppleCare partnerships across the Americas, with a focus on major wireless carriers and device protection resellers in the U.S. and Canada. You will develop account strategies, identify new commercial opportunities, build compelling customer and partner propositions, negotiate agreements, and drive initiatives that grow AppleCare sales.

A key part of the role will be leveraging AppleCare’s sell-through playbook to develop account-specific offers, sales plays and customer journey improvements that increase awareness, advocacy, attach and retention. This is a highly visible and fast-paced role requiring strong commercial judgment, analytical capabilities and the ability to develop trusted relationships with senior internal and external partners.