AppleCare Service & Support Operations Graduate programme

Job description

Closing Date

14th October, 12pm (Ireland) Apple is a place where extraordinary people gather to do their best work. Together we build products and experiences people once couldn’t have envisioned - and now can’t imagine living without. Are you excited by the idea of making a real impact? Are you prepared to dream big? Then a career with Apple might be your dream job. Apple, Cork has a fantastic graduate opportunity to work within our AppleCare department, this position will give the you excellent development opportunities within a global company to build the career you always wanted!

AppleCare, Cork is responsible for managing customer service and support for the entire EMEIA region. The goal of the AppleCare organisation is to provide world-class technical support and service to the extensive installed base of Mac & iOS products and associated services. We are looking for astute, energetic graduates to work across a number of AppleCare Departments undertaking 5 rotations during a 23 month period. The departments you will work in may include Product Repair and Service management, Customer support, Service Channel Management, Materials and Planning, Business Process Re-engineering, Data Analytics, Engineering & Quality.

This is an outstanding opportunity to gain valuable experience across a highly matrixed organisation. Graduates of Business Information Systems, Supply Chain, Engineering, Computer Science, Data Science/Analytics or any similar business disciplines are of particular interest. If you feel you have the critical skills required, we would love to hear from you.