Sr. Solutions Architect-Customer Systems

Job description

Do you have a passion for creating experiences that help people solve technology problems? At Apple, we're here to help our customers when they need support, and by joining our team, you'll help us evolve and expand the experiences we offer through our digital apps. We build carefully crafted apps and services which serve a critical need for our customers. The Digital team builds systems that power the cloud-based support apps and tools for Apple products used by millions of our world-wide customers everyday.

As a Solutions Architect on this team, you will own system design across a highly distributed, customer-facing platform where availability, latency, and data privacy are key considerations. You will define architecture across cross-functional teams, drive alignment on technical strategy, and ensure that what we build is designed to scale globally, operate reliably under peak load, and delight customers at every touchpoint.

We are looking for a highly motivated individual with strong technical skills to solve complex problems, who is passionate about quality, and has a keen eye for the details that surprise and delight our customers. You will champion your ideas with peers, management and other engineering groups. You will also enjoy the benefits of working in a fast growing business where you are encouraged to "Think Different" and where your efforts play a key role in the success of Apple's business.