Strategic Programs Manager

Job description

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The Pacific Retail Fulfilment Operations (PAC RFO) Digital team is responsible to ensure a best-in-class customer experience through planning and executing end-to-end supply chain fulfilment process (from product delivery to returns) for Apple Online.

We partner with Worldwide and Regional cross-functional teams to support day-to-day operations and drive online sell through; plan and execute New Product Introduction (NPI) and promotional events; publish insights on customer preferences and market trends; and play a key role to drive strategic fulfilment roadmap and programs in all Pacific countries. As customer buying behaviour rapidly shifts towards online, there is a great opportunity for a highly-driven professional to join us as RFO Program Manager.

In this role, you will be responsible for strategic fulfilment programs that cut across Operations and Retail to improve efficiencies and offerings in Apple’s fulfilment strategy. Representing as RFO Subject Matter Expert, new fulfilment process and system functionality will be supported by this role from conception to design, implementation and support.