Manager- Americas Reseller Operations, Customer Support Account Manager

Job description

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just build products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts.

Join Apple and help us leave the world better than we found it. Premier operational excellence is a cornerstone of Apple’s ability to consistently surprise and delight our customers. We are looking for a dynamic, highly motivated leader for our Americas Reseller Operations (RO) group. As the Manager of Customer Support Account Managers in Reseller Operations, you will lead operations strategy, analytics, and execution for our channel partners.

In this role, you will oversee a team of account managers and analysts responsible for increasing sales, decreasing costs, improving collaboration, and delivering complex insights. You will be challenged to scale at the pace of the company’s overall growth while driving infrastructure strategy and operational excellence. You will mentor and develop leaders as direct reports