Software Engineer (ServiceNow Developer), G&A Solutions Engineering

Job description

Changing the world is all in a day's work at Apple. If you love innovation, here's your chance to make a career of it. You'll work hard, but the job comes with more than a few perks. If fulfillment, inspiration, adventure, and advancement are your kind of perks, we'd love to hear from you. Apple's IS&T team is building the next generation of our internal support platform — one where GenAI isn't a buzzword but a shipped feature.

We're integrating Apple's in-house AI capabilities directly into the workflows employees use daily: intelligent routing, conversational resolution, predictive insights, and experiences that feel as intuitive as the products we make. You'll write code that fundamentally changes how Apple employees interact with enterprise services — making support faster, smarter, and invisible where it should be. You'll ship features used at Apple scale from day one.

If you want to build GenAI-powered experiences on a platform that serves one of the world's most demanding user bases, we'd love to talk.