Voice Platform Engineer

Job description

AI & Data Platforms (AiDP) is IS&T's engine for AI-powered innovation. The team brings together data, application development, and machine learning — including generative AI — along with data services and customer success functions, to help IS&T build solutions more efficiently and streamline the adoption and embedding of generative AI across Apple. Join a team building the next generation of large-scale voice and real-time communication platforms that power seamless customer and agent experiences across the globe.

In this role, you will lead the design and development of highly scalable distributed systems that handle voice signaling, media processing, routing, and real-time communications for millions of interactions.