Specialist - Sales Operations

Job description

Purpose This role will support our Nickel business. Co-ordinate the export operations processes to several destinations around the globe (including contracts administration, invoicing, export document management, a fully comprehensive logistics service, stakeholder’s liaison and general administrative support), ensuring that the contractual requirements of all parties are met and in compliance with Group Policies through effective management of logistical / financial / operational instruments.

Work closely with the Sales and Marketing team to create new customer opportunities with a view to maximising the sustainable value of the regional sales book within risk and governance policies. Support the UK/SGP team on administration (ad-hoc basis) in managing daily office operations.

Key Responsibilities

Sales Operations / Execution: Role responsible for the following activities: Monthly Export Planning and Management, including ensuring the maintenance and accuracy of sales data captured on information systems

• Coordinate all export procedures covering the whole export chain from load port to customers mill, including placing and maintenance of orders with the mines and with customers Management of delivery schedules including freight booking, vessel nomination, customs clearance processes, shipment monitoring and updating of delivery schedules, transhipment Inventory manager and reconciliations including monthly reporting Coordination of Customs Broker and Warehouse activities Provide Monthly Sales Volume and Invoice Values to Financial area Be the daily contact for the Brazilian sales ops team and additionally for logistics and warehouse service providers Analysis and processing of Letter of Credit, including negotiation of LCs with customers Invoice management, including generation, approval, issuance, recognition of receipt, overdue payments Team Support & Office Administration : Assist with the arrangement and coordination of Nickel events
• Coordinate with building landlord on office lease matters
• Support team members on travel arrangements/booking/reimbursement in line with internal policies Other office miscellaneous support

Stakeholder Management

• Build and develop long-term relationships with key internal stakeholders and external customers and suppliers.

Manage the relationship with customers and suppliers, ensuring an excellent service level. Risk and Governance Deliver the strategy and governance framework. Ensure all transactions are executed within approved limits. Compliance Adherence to all Anglo American Group and Marketing policies and procedures, as well as observing proper standards of conduct relating to the role. Comply with Anglo American Security and Operating Standards

Qualifications

• Knowledge in commodities value chains
• Knowledge of third party contract processes and payments Understanding of marketing fundamentals (ie. pricing, delivery strategy, value chain dynamics, net back calculations)
• Knowledge of transactional or operational detailed product specifications, delivery terms, or documentation requirements Adept in offtake arrangements, pre-export and pre-payment finance Experienced in transport logistics and overall logistics including sales operations Experience in sales operations, planning / analysis or related role in the resources sector Sales operations experience within commodities industry with knowledge in sales contracts, contract performance management and contractual arrangements