Supervisor, Field Operations
Listed on American Water Works’s official careers site. Listed as of October 18, 2026. Check that it is still open and apply there.
Apply on American Water Works’s careers site →Job description
Position Information $70,690 to $118,100 The base salary range represents a good faith salary range for this position. This position is eligible for annual incentive pay and has the opportunity for continued salary growth. If you are hired at American Water your base salary compensation will be determined based on factors such as market, geography, skills, education and/or experience. At American Water, we are committed to pay equity.
In addition to compensation, you will be offered a comprehensive benefits package including 401(k),Defined Contribution Plan, Employee Stock Purchase
- Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more! #LI-Onsite #LI-MR23 Primary Role
- Supervises the day-to-day water and/or wastewater operations in accordance with Company policies and procedures and all applicable governmental laws and regulations.
Key Accountabilities
- Supervise and coordinate regional construction, operations, and maintenance within established budget limitations. (10%) Assures policies, procedures, programs and performance are adhered to ensure the continuing and increasing operational efficiency, effectiveness, and profitability. (10%)
- Train and develop personnel in proper operational integrity (quality, environment, reliability, health, safety, security, etc.) is maintained. (10%) Obtains all required permits, licenses, rights of way, etc. required for proper compliance. (10%) May be involved in customer service related issues. (10%)
- Implement and foster the coaching and development of employees, including idea generation, within respective functional areas. (10%)
- Support the Business Development function in the operational analysis pricing and integration of water and wastewater business opportunities in both the regulated and non-regulated markets
- Supports manger to ensure effective people management policies and practices are developed and implemented (e.g., time and attendance, workforce management, etc.) and ensure resources are developed and deployed appropriately.
Continue to reinforce the importance of developing a diverse workforce. Work collaboratively with other functional leads to mitigate business risks. Implement effective communications at all levels of our operations. Provide effective leadership that will enhance our abilities to be flexible to changing business environments. Contribute to effective communication by listening and providing constructive feedback; supporting the creation of an open and honest work environment; cascading and sharing knowledge and information relevant to other members of the team and colleagues across the business. (40%) Knowledge/Skills Knowledge of the regulated water business and the regulations impacting the business.
Knowledge of process and operational areas. Experience/Education Minimum 2-5 years experience in operations. Bachelors or equivalent experience preferred. High School Diploma or GED required Must have a valid driver's license Water and/or wastewater certification is a plus Field utility experience is highly preferred Previous experience managing a team is preferred Previous experience managing a Union workforce is preferred Travel Requirements Local and occasional regional travel.
Work Environment Position will be based out - 167 John F Kennedy Pkwy, Short Hills, NJ 07078 Position will be Monday-Friday, 7:30am-4pm On-call responsibility Indoor and outdoor environment. 24/7 operations.
Competencies
Manages ComplexityEnsures AccountabilityDirects WorkDevelops TalentBuilds Effective TeamsBalances Stakeholders
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