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American Water Works · Joplin, MO

Superintendent, Field Operations

Joplin, MO, USAOperations

Listed on American Water Works’s official careers site. Listed as of October 18, 2026. Check that it is still open and apply there.

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Job description

Primary Role Supervises the day-to-day water and/or wastewater operations in accordance with Company policies and procedures and all applicable governmental laws and regulations.

Key Accountabilities

  • Supervise and coordinate regional construction, operations, and maintenance within established budget limitations. (10%) Assures policies, procedures, programs and performance are adhered to ensure the continuing and increasing operational efficiency, effectiveness, and profitability. (10%)
  • Train and develop personnel in proper operational integrity (quality, environment, reliability, health, safety, security, etc.) is maintained. (10%) Obtains all required permits, licenses, rights of way, etc. required for proper compliance. (10%) May be involved in customer service related issues. (10%)
  • Implement and foster the coaching and development of employees, including idea generation, within respective functional areas. (10%)
  • Support the Business Development function in the operational analysis pricing and integration of water and wastewater business opportunities in both the regulated and non-regulated markets
  • Supports manger to ensure effective people management policies and practices are developed and implemented (e.g., time and attendance, workforce management, etc.) and ensure resources are developed and deployed appropriately.

Continue to reinforce the importance of developing a diverse workforce. Work collaboratively with other functional leads to mitigate business risks. Implement effective communications at all levels of our operations. Provide effective leadership that will enhance our abilities to be flexible to changing business environments. Contribute to effective communication by listening and providing constructive feedback; supporting the creation of an open and honest work environment; cascading and sharing knowledge and information relevant to other members of the team and colleagues across the business. (40%) Knowledge/Skills Knowledge of the regulated water business and the regulations impacting the business.

Knowledge of process and operational areas. Knowledge of union contracts and the ability to lead union workers. Knowledge of regulatory and compliance standards in the water utilities industry. Experience/Education Bachelors or equivalent experience Minimum 2-5 years experience in leadership utility operations. Schedule/Work Environment Monday - Friday 7:30am - 4:30pm Leads a team of 9 union members Indoor and outdoor environment. 24/7 Operations Local and occasional regional travel Licenses/Certifications Valid State drivers license with the ability to pass a motor vehicle report.

DS3 Water License is preferred, not required. #LI-BH1 #LI-Onsite Competencies Manages ComplexityEnsures AccountabilityDirects WorkDevelops TalentBuilds Effective TeamsBalances Stakeholders

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