Account Manager, AVS

Job description

Amazon Vendor Services (AVS) is a paid Business-to-Business (B2B) service that helps strategic brands partner with Amazon to grow their business.

As an Associate Account Manager, you will gain 360-degree exposure to all areas of e-commerce at Amazon, owning the relationship with your brands and structuring short and long-term strategies oriented at brand growth and customer satisfaction. You will act as a consultant driving selection and promotional activities, monitor and work on success metrics daily, and ensure the brand's experience with AVS demonstrates our customer obsession.

You will work with cross-functional stakeholders including Category Management, Supply Chain, Finance, and Marketing, developing your skills and accelerating your career within a global leader in e-commerce.

Key job responsibilities

Core Service & Analytics

Use deep data analytics to identify industry opportunities and provide recommendations to improve overall business performance through Amazon programs

Availability & Operational Excellence

Drive Supply Chain initiatives by reducing costs, defects, and lead times while managing stock in fulfilment centers

Promotion & Funding

Recommend marketing and advertising campaigns, plan and manage promotional activities for Amazon events (Prime Day, Black Friday), and work with Amazon

Advertising on brand opportunities

Selection & IDQ

Grow selection by managing new product launches, improving discoverability, identifying product gaps, onboarding new ASINs, and enhancing the customer journey (detail page optimization, competitor benchmarking)

Relationship Management

Build and maintain strategic relationships with brand partners, conducting regular business reviews and performance deep dives