Events System Engineer, Event Productions

Job description

The Event Productions System Engineer role will own both the health and maintenance of

technical production systems as well as the operational health of the production systems

during events. Are you passionate about the opportunity to innovate, build, and implement

new industry standards while building the future of event productions. Amazon Engine’s

Event Production team is searching for an innovative and solution-oriented Events Systems

Engineer to be a part of the team producing high-profile, industry-leading production events.

The Events Systems Engineer will support the team to deliver events in Amazon venues with

top-quality audio, lighting, video, and production technology, creating impactful customer

experiences.

Our Event Systems Engineers operate live high-capacity events while managing and

maintaining the health, quality, and reliability of all production systems and equipment

within the venue, ensuring the success of each event. With technical autonomy, they engage

with production teams to design, program, and execute events, transforming customers' ideas

into exceptional experiences.

In this role, you’ll serve as the subject matter expert (SME) for technical event productions

with strong, deep systems knowledge. Providing onsite support, you’ll continuously improve

customer experiences, adapt to diverse event types, and flex with last-minute client needs and

changes. You will perform planned and unplanned system maintenance overhauls ensuring

flawless performance and long-term reliability.

Successful candidates will have strong experience supporting large-scale productions of live

onsite events. They have a deep understanding and background of the engineering systems

and focus on providing hands-on technical problem solving in fast-paced environments. This

is a full-time, 40/hr. week position with adaptive event hours (not necessarily normal business

hours). Travel throughout the domestic US would be expected approx. 35% of the time and

potential travel to regional venues if needed.

Key job responsibilities

• Collaborate with System and Production Engineers within the Event Production organization,

ensuring system quality; operating procedures and industry best practices are followed with a

safety-first mindset

• Train, develop and coordinate opportunities with the production team to improve their

skillsets and develop their knowledge base by identifying process improvements

Pre-Event

• Provide event setup coordination of assigned technical systems and recommendations for

technical resource scheduling and labor script

• Test and troubleshoot equipment use cases, evaluating risks to properly gauge and act on

immediate optimum solutions, determining which cases need to be escalated to management

• Create and implement systematic backups for production technologies, ensuring teams and

clients understand backup procedures if a problem occurs

Event Execution

• Support and partner with Operational Engineers to solve current problems and proactively

implement solutions to prevent issues before they occur

• Quickly identify and resolve problems, escalating complex issues to management

maintaining production stability

• Effectively and quickly troubleshoot, identifying root cause, evaluating risks and acting on

immediate solutions to properly gauge optimum solutions for the best quality attainable

Post-Event

• Assist with strike of event space(s), ensuring correct equipment handling and storage
• Participate in post-event feedback, discussions, and surveys

A day in the life

In this role, you will communicate and coordinate proactively with event teams, customers,

business partners, third-party vendors, and engineers across the organization staying

connected to ensure the quality of the systems, operating procedures and key event details

remain of bar raising quality. You’ll maintain weekly maintenance schedules, testing

equipment thoroughly, and optimizing systems for the best quality prior to events.

If you are not sure that every qualification on the list above describes you exactly, we’d still

love to hear from you!

At Amazon, we value people with unique backgrounds, experiences,

and skill sets. If you’re passionate about this role and want to make an impact on a global

scale, please apply!

Amazon offers a full range of benefits that support you and eligible family members,

including domestic partners and their children. Benefits can vary by location, the number of

regularly scheduled hours you work, length of employment, and job status such as seasonal or

temporary employment.

The benefits that generally apply to regular, full-time employees include:

Medical, Dental, and Vision Coverage

Maternity and Parental Leave Options

Paid Time Off (PTO)

401(k) Plan

About the team

The Event Productions Large Production Venue team of engineers and system engineers work

daily with the installed production equipment, helping to plan and execute each event space.

They also work closely with event producers and production management.

Inclusive Team Culture

Here at Amazon, it's in our nature to learn and be curious. Our

employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our

differences. Ongoing events and learning experiences, including our Conversations on Race

and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop

embracing our uniqueness.

Mentorship and Career Growth

We're continuously raising our performance bar as we strive

to become Earth's Best Employer. We embrace curiosity and continuous learning, empowering

you to grow both personally and professionally through mentorship, knowledge-sharing, and

career-advancing resources, helping you develop into a better-rounded professional