Program Manager, TSI

Job description

Amazon is looking for a passionate, versatile and curious Project Manager to work with us on improvement and innovation projects to support the growth of our global network. We want to give our customers the best experience possible!

As a Project Manager, you are a passionate advocate to drive operational efficiency with strong analytics and have excellent organizational and interpersonal skills. The role provides an opportunity to understand Amazon business and processes, enhance analytical skills, and make significant business impact.

Key job responsibilities

- You will collaborate with different internal stakeholders to learn how to improve the internal IT hub network offering and its benefits for our customers. This provides an opportunity to collaborate with cross-functional teams, demonstrate project management skills in a competitive and dynamic business climate.

- You will work on key projects with our team in tracking open actions, conduct deep dives, provide data insights, analyse processes to identify critical points and anticipate risks.

- You will support the team in recommending and executing improvements.

- You will contribute with innovative long-term and lasting solutions beneficial for the entire team.

A day in the life

As an IT Hub Program Manager, you'll drive end-to-end delivery of IT and launch projects globally. Your day involves coordinating with construction partners, IT engineers, and internal stakeholders (GREF, Network Engineering, Security) to keep timelines on track. You'll run weekly cadence meetings, track milestones, flag risks early, and ensure seamless transitions from legacy to new hub sites. You'll own status reporting to senior leadership, manage vendor deliverables, and solve cross-functional dependencies that span multiple countries and time zones.

About the team

As TSI (Technology Sourcing and Infrastructure) we provide Amazonians access to the right technology solutions through sourcing, contract negotiation, hardware delivery and supply chain management.