Business Analyst, Fuse Billing Operations

Job description

The Amazon Mobile Business Development (MBD) team creates convenience for our customers to experience Amazon services wherever they are by acquiring partner distribution for Amazon Subscriptions (e.g., Prime, Prime Video, Amazon Music Unlimited) and Amazon mobile applications (e.g., Shopping, Video, Music, Kindle, Photo-Cloud Drive, Audible, and IMDB) through mobile operators and OEMs. We are in growth mode, currently expanding our distribution footprint launching our service offerings with partners across the globe and need strong team members to help us achieve our goals.

Fuse Billing Operations Team is looking for a Business Analyst to analyze business trends, define and build reporting and analytic solutions that allows us to make scalable data-based product and business decisions. This role will also identify root causes, implement solutions, and resolve data discrepancies spread across multiple distinct/standalone internal Amazon systems and external partner systems. This role will require regular engagement and alignment with business development, finance operations, product/engineering teams, accounting, tax, and external partners.

This role requires a self-starter who actively engages with cross-functional teams and senior leaders to deliver results. The ideal candidate must be highly analytical, an expert with SQL and Excel, possess a strong passion for analytics, hold high standards for their product, and insist on accuracy and accountability. Excellent verbal and written communication skills are required along with the ability to anticipate, identify, and communicate risks to business and leadership.

The ability to thrive in a fast-paced, ambiguous and demanding work environment is critical to success in this role.

Key job responsibilities

Enable effective decision making by retrieving and aggregating from multiple of large data sources and compiling it into a digestible and actionable format

Solve reconciliation issues by diving-deep into the data and implementing solutions to resolve defects

Communicate complex analyses and insights at scale to stakeholders and senior business leaders, both verbally and in writing

Proactively identify, analyze, and solve business problems with focus on understanding root causes and discovering significant forward-looking opportunities

Create and maintain tools, reports, and analyses which support senior leadership and various teams throughout the organization