Product Manager - Tech, Neighbors

Job description

Ring's mission is to make neighborhoods safer. The Neighbors team advances this mission by building community-powered features that connect people with hyper-local safety information and enable real-time collective action when it matters most — whether that's finding a lost pet, staying informed about local fire events, or helping public safety agencies coordinate with residents.

We are seeking an AI-native Product Manager - Technical (Builder) to drive the experience and growth of community safety features including how digital signals interact with active physical deterrence and response. In this role, you will leverage AI tools and approaches throughout your product workflow — from automated data analysis and feature validation to prototyping and accelerating product delivery. You will set the growth strategies and standards that other Builders across the Neighbors team adopt.

Key job responsibilities

- Own growth and the product roadmap for certain neighborhood features, defining vision, strategy, and priorities.

- Define and deliver features that enhance real-time community coordination.

- Identify friction points in community engagement and response workflows through data analysis and talking to real customers, and solutions that eliminate them.

- Work cross-functionally with engineering, data science, UX design, and community partners to ship features from concept to launch.

- Write clear product requirements documents, user stories, and technical specifications.

- Analyze customer behavior, engagement metrics, and community outcomes to inform prioritization and measure feature success.

About the team

Neighbors is a free, hyper-local community that helps people stay informed and connected on safety matters — whether or not they own a Ring device. Ring provides Neighbors as a tool for communities to connect and share valuable safety information from reliable sources