Solutions Architect, Telco, AWS Telco Business Unit

Job description

Join the AWS EMEA Telecom team as a Solutions Architect — You will work directly in customer non-production sandbox environments to create working prototypes, proof-of-concepts, and AI-driven solutions that prove AWS value faster than traditional advisory engagements, eliminating the traditional handoff between advisory and implementation.

You will be the primary technical partner for major European telecommunications operators, leading with Agentic AI and AI-assisted software development as the primary value proposition while building directly alongside customer engineering teams.

Key job responsibilities

This is a builder-first technical role that combines the strategic advisory expertise of a Solutions Architect with hands-on software engineering capabilities.

Build working prototypes in customer non-production sandbox environments using AI-augmented development tools — delivering tangible, demonstrable value early in the engagement

Pair-program with customer teams, embedding directly with their engineers during time-boxed sprints to accelerate AI adoption and cloud-native development

Write high-quality sample code for proof-of-concepts, demos, and sample applications spanning generative AI architectures, agentic systems, and telco-specific workloads (operations support system modernization, network cloudification, contact centre AI)

Design and deploy infrastructure using Infrastructure-as-Code (AWS CDK, Terraform, CloudFormation) in customer sandbox environments, demonstrating scalability and security patterns

Strategic Advisory

Own the end-to-end technical relationship with Tier-1 European telco groups, acting as trusted advisor to technical decision makers

Shape AI and cloud strategy for major operators — translating complex technical capabilities into business-outcome narratives

Lead architecture design for Agentic AI initiatives including multi-agent orchestration, foundation model integration, and enterprise AI platforms

Drive AI-assisted software development lifecycle strategy, positioning AWS developer tools for software transformation at scale across large engineering organizations

Revenue and Opportunity Acceleration

Accelerate deal cycles by removing technical blockers through hands-on building — measurably reducing opportunity cycle time

Identify and launch new opportunities discovered during customer engagements

Increase service adoption per customer through tangible demonstrations of multi-service integration

Customer Development Engineer Operating Principles

Demonstrate value through building AND advisory — lead with building to show tangible value

Act as an extension of customers through hands-on co-development in their environments

Outcome-focused — identify, develop, and realise business opportunities through tangible proof points

Security first, speed second — but both are possible — AI-augmented development compresses timelines without compromising security or architectural integrity

Technical accuracy over short-term revenue — recommend the right solution for customer context, even if it results in lower immediate revenue

Scale innovation through reusable solutions — build once, share broadly via accelerators and reference architectures

About the team

The EMEA Telecom Solutions Architecture team covers the largest telco operators across Europe. We sit within the AWS Global Telecom Industry Business Unit and drive technical outcomes across cloud transformation, AI adoption, network cloudification, and software modernisation. The team operates with a "forward-deployed competence" mindset — bringing deep technical expertise directly to where customers need it most.