3rd Party Logistics Operations Specialist, Australia External Fulfillment

Job description

Support the full operational picture

Inbound, Outbound, Quality, Cost, and Supply Chain as the vital link between Amazon and its 3PL partners. You'll be a performance guardian, cost controller, and change agent all at once: spotting hidden savings, driving Lean/Six Sigma improvements, and holding sites accountable while empowering them to deliver on Amazon's behalf. If you thrive on data-driven decisions, high-stakes stakeholder influence, and setting the benchmark for an entire network, this role puts you at the center of it all.

Key job responsibilities

Performance Management

• Establish and lead a structured, systematic approach to site-level performance management, including the use of short-term improvement plans, deviation management, and providing high-quality performance comments and feedback
• Proactively identify performance deviations, develop and execute corrective action plans in collaboration with 3PL providers, and leverage data-driven insights to optimize operations
• Support 3PL Provider navigate Amazon's WMS system to achieve operational excellence

Cost Management

• Support productivity and cost-optimization projects
• Actively engage with stakeholders to refine business cases and influence cost-improvement activities

Continuous Improvement

• Utilize Lean, Six Sigma, or other continuous improvement methodologies to proactively detect

potential issues before they impact KPIs

• Drive operational excellence and structured follow-up with peers and linked businesses, setting higher benchmarks for the network
• Demonstrate the ability to influence and align with internal and external stakeholders on improvement plans

Change Management

• Effectively implement top-down changes from Amazon leadership as well as bottom-up initiatives

to align 3PL operations with Amazon standards

• Exhibit the capability to develop positive and effective initiatives, acting as a primary proposer and

setting higher benchmarks for the rest of the network