Principal Business Development Lead , Amazon Shipping

Job description

Amazon Shipping is building a high-growth business designed to transform how the world thinks about logistics. We’re rapidly expanding our shipping and delivery services to brands and merchants across the U.S., and we’re looking for entrepreneurial Business Development leaders who can help customers meet rising end-customer expectations in an increasingly competitive landscape.

As a Principal Business Development Lead, you will shape how customers think about fulfillment and shipping. You will leverage data and industry insights to teach customers something new about their business, tailor Amazon’s solutions to their unique goals, and guide them through complex decision cycles. You’ll work cross-functionally with Product, Tech, and Operations to translate customer needs into scalable solutions and help define the future of Amazon Shipping.

Key job responsibilities

• Drive revenue, adoption, and market share for Amazon Shipping by leading insight-driven engagements that teach customers new ways to meet rising end-customer expectations and challenge the limitations of their current shipping strategy.
• Work backwards from customer needs, earning trust by diving deep into financial, operational, and customer-experience data to design tailored Amazon Shipping solutions that reframe how brands think about speed, reliability, and fulfillment.
• Deliver perspective and influence decisions by introducing data-backed insights, clarifying the costs of the status quo, and guiding customers through complex decision cycles toward measurable business outcomes.
• Serve as the voice of the customer, translating market signals and customer feedback into clear inputs for Product, Tech, Operations, and other Amazon teams to improve features, performance, and scalability.
• Define and own program goals and metrics, track progress rigorously, remove obstacles, and manage through ambiguity to deliver long-term customer value and sustained business impact.
• Think big and innovate, identifying emerging segments, new use cases, and differentiated delivery models that help customers win—and accelerate the growth of Amazon Shipping.

A day in the life

You are a strategic, insight-driven Business Development lead who thrives on helping customers re-imagine what’s possible. You lead with a point of view—grounded in data, industry trends, and operational realities—and use it to challenge assumptions and illuminate better paths forward. You excel in ambiguous, fast-scaling environments, influence senior stakeholders with clarity and confidence, and consistently drive deals toward measurable outcomes.

You quickly understand complex businesses, uncover the true drivers behind customer decisions, and translate those insights into clear recommendations. You build trust through expertise and preparation, communicate with precision, and operate with the ownership required to support a rapidly growing business.