Head of Product, Alexa Connections

Job description

Build the Future of Personal Communication with Alexa+

Come define what it means for AI to communicate on behalf of humans.

With over 600 million Alexa-enabled devices in customers’ homes, Amazon is entering a new era—where advances in generative AI are transforming Alexa from a reactive assistant into a proactive, deeply personal communications partner.

Alexa+ represents a step-change in how people connect

with each other, their communities, and the digital world.

At Alexa Connections, our mission is to build the most trusted AI communication layer in the world—one that helps customers get things done effortlessly while creating meaningful, human moments at scale.

We own end-to-end communication experiences across

Household connection (Announcements, Drop-In)

Global communication (Video & voice calling, messaging, email, sharing)

AI-powered productivity (calendar/task extraction, intelligent summarization, proactive assistance)

We are also pioneering real-time, multimodal AI primitives that power experiences across the Amazon ecosystem—spanning Alexa, Fire TV, Ring, and beyond. Generative AI is not a feature here—it is foundational to how we build, ship, and scale.

Who You Are

A product leader with deep experience in communications, messaging, or conversational platforms (e.g., chat, voice, collaboration tools, or social products)

Proven track record of owning 0→1 and 1→N product evolution at scale

Strong technical fluency in distributed systems, real-time communications, and/or AI/ML-powered products

Exceptional at navigating ambiguity and driving clarity across large, complex organizations

Known for customer obsession, high judgment, and crisp executive communication

Passionate about building products that are not just useful—but delightful, trusted, and human-centered

Key job responsibilities

Own the vision

Define and evangelize a bold, multi-year product strategy for AI-driven communication experiences

Build at platform scale

Create extensible primitives and experiences that span devices, surfaces, and modalities

Deliver business impact

Own adoption, engagement, revenue growth, and long-term ecosystem value

Drive complex execution

Lead cross-functional teams across engineering, science (ML/AI), design, and go-to-market

Make high-stakes tradeoffs

Balance innovation, technical investment, latency, privacy, and customer trust

Raise the bar on talent

Hire, mentor, and scale a world-class team of Technical Product Managers

Shape the narrative

Influence senior leadership and align stakeholders with clear, compelling communication

About the team

Alexa Connections is a highly distributed team across six Amazon approved sites. We have industry experts in real time communications, computer vision, media processing, consumer facing UX. We imbibe Amazon's Leadership Principles, hold each other accountable and have lots of fun while building a product billions of our users love. You will constantly help us foster a culture where everyone can do their best work.