Logistics Program Manager, Devices Global Logistics (DGL)

Job description

As an Amazon Devices & Services Logistics Manager, you will be an integral part of Amazon Device Global Logistics Asia Operations team who is responsible for ensuring delivery of a world class end to end customer experience. The role executes daily operations in our DTMS (Device Transportation Management System) system and manages devices/accessory/subsidiary shipment movements from our contract manufacturers/vendors to destination Fulfilment centers (FCs) and Offline 3PL locations globally.

The position requires the ability to manage multiple tasks, consistently meet deadlines, be a creative problem solver and display flexibility with the ability to succeed working within an open environment and keep continuous learning to find process optimized and simplified opportunities with all our third-party logistics (3PLs) service providers and the CMs(Contract Manufacturers).This individual will represent the DGL(Devices Global Logistics) team to identify, evaluate and provide system enhancement and optimization initiatives.

Key job responsibilities

• Logistics Transportation Management. Onboarding new vendors to DTMS system, setting up operation process in new vendors, pre-setup system configurations, trainings, SOP update and maintenance.
• Distribution and exceptions management of shipping forecast and shipping plan to LSP* through DTMS system.
• Executing SOP for logistics/transportation, and provide proposal to fine tune on the regular basis. Coordinate with CM, LSP, FCs and internal stakeholders on data investigation and operation issues.
• Manage vendors and 3PL’s performances, and are able to find solutions to get cost saving & shorten lead-time as well as comply with all necessary regulations. Conduct regular and qualitative business-case analyses to improve operation process
• Reporting Management - Providing logistics performance reports to related teams for WBR, MBR, QBR, SBR and functional review.
• Continuously invent and simplify the current logistics process to streamline or automate current process and transform them into feasible logistics projects.