Senior Program Manager III, SSD-Direct, OE

Job description

The candidate will be working as a member of the Sub-Same Day (SSD-Direct) delivery team as we work to provide faster than same day delivery across North America. We are looking for an experienced Supply Chain Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs within Amazon Supply Chain. This roles requires scoping and creating project plans, developing processes, coordinating and driving execution, resolving conflicts, and communicating to senior management on status, risks and process/product changes.

Cross-team coordination, project management and executive presentation skills are essential.

Key job responsibilities

- Manage full life cycle of complex cross-functional programs with considerable impact across multiple organizations

- Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver

- Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics

- Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions

- Partner with teams across the business you support and beyond to source, allocate, and coordinate resources

- Partners with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order

- Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.)

- Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)

- Work with program managers, business leaders and executive team to communicate and impact critical business initiatives

- Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects

- Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers

- Roll up your sleeves and do whatever is necessary; general manager/ owner mentality

- Create, communicate, and manage budget for projects

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

The benefits that generally apply to regular, full-time employees include:

- Medical, Dental, and Vision Coverage

- Maternity and Parental Leave Options

- Paid Time Off (PTO)

- 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!

At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!