Sr. Associate, WHS Central Programs Team, India

Job description

The Workplace Health and Safety Central Programs team-India (WHS CPT-IN) partners with business & program teams from WW WHS to roll out safety programs globally and ensure that Amazon provides a safe and healthy workplace to our associates, contractors, field teams, and partners. Formed in July 2018, Central Programs team specializes in subject matter expertise and program management. Sr. Associate will analyze injury, illness, near-miss, and event data, troubleshoot issues, and communicate the findings effectively across teams.

An ideal associate is one who enjoys discovering and solving complicated problems, can quickly learn complex systems, likes to work with numbers, and takes pride in organizing and communicating work. A Sr WHS Associate provides timely resolution to the issue at hand by researching and querying internal tools and by making real-time decisions. They should be able to understand the requirements and should be able to analyze data, notice trends and drive customer experience without compromising on time.

The candidate must possess excellent written and verbal communication skills.

Key job responsibilities

• End-to-end ownership of their deliverables with optimum quality and adherence to timelines (SLA).
• Communication with Internal Stakeholders within the CPT as well as larger WHS Organization.
• Develop and/or understand performance metrics to assist with driving business results.
• Scope out business and functional requirements for the CPT who create and enhance the WHS programs.
• Systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.
• Work within various time constraints to meet critical business needs, while measuring and identifying activities performed.

About the team

Workplace Health and Safety Central Programs Team - India (WHS CPT-IN) partners with business & program teams from WW WHS to roll out safety programs globally and to ensure that Amazon provides a safe and healthy workplace to our associates, contractors, field teams, and partners. CPT-IN specializes in subject matter expertise and program management.