Sr. Program Manager III, R2L - Rural Super Rural Plus (RSR+)

Job description

We are seeking a Program Manager III to lead expansion strategy for our Rural Super Rural Plus (RSR+) program within R2L. In this role, you will own strategic expansion planning end-to-end — evaluating and prioritizing opportunities, building the roadmaps that guide the program's long-term growth, and driving expansion initiatives from intake through execution within a defined program lifecycle. This position requires a self-directed operator who can navigate ambiguity with autonomy, deep dive across a wide range of functional domains, and communicate with impact at every level — up to VP-level leadership.

Key job responsibilities

In this role, you will own strategic expansion planning for the RSR+ program, including evaluation, prioritization, and the development and maintenance of expansion roadmaps that guide the program's long-term growth trajectory. You will run the program's intake-to-launch lifecycle, moving initiatives from prioritized intake through scoping and tollgate reviews to launch. You will scope and drive expansion initiatives across a range of strategic programs, translating ambiguous opportunities into structured, executable plans.

Operating with a high degree of autonomy, you will partner with Network Design to validate and align expansion priorities with network capacity and infrastructure realities. You will coordinate across cross-functional stakeholders — spanning design, selection, supply chain, capacity, operations, optimization, and quality — operating within a defined RACI to remove blockers and drive decisions that keep programs moving forward.

Through data-driven decision making, you will synthesize complex, multi-source inputs into clear, executive-ready narratives and recommendations — communicating expansion strategy, risks, and program status to VP-level leadership through written and verbal business reviews. You will identify risks and interdependencies early and drive resolution across stakeholder groups.

A day in the life

Your day spans capacity feasibility analysis, driving programs through their decision gates, and building OP-level business cases that distill months of network-planning complexity into crisp, decision-ready briefs. Your stakeholders span Network Design, Selection, Supply Chain, and Capacity — and every day is about connecting dots, driving clarity, and moving expansion decisions forward.

About the team

The RSR+ (Rural Super Rural) program is on a mission to bring delivery speed parity to rural and super rural customers across the country. We operate as a fulfillment center (FC) model within last-mile delivery — meaning we don't just plan strategy, we build and run real operations. Our team sits at the intersection of strategic planning and operational execution, and we value systems thinking, data-driven approaches, and collaborative problem-solving.

You'll have real scope and real visibility from day one.