Manager, Account Management, S3P Apparel

Job description

We are looking for a results-oriented candidates to join our Account Management team. In this role, you will lead a team of Account Managers focused on driving third-party (3P) seller input improvements to accelerate business growth, while serving as a key liaison with partner teams to align on priorities and execution. You will combine strong people leadership with a data-driven, operational mindset to deliver measurable outcomes for sellers and the business.

Key job responsibilities

Team Leadership & Performance Management

Lead, coach, and develop a team of Account Managers, setting clear goals and driving structured performance conversations to build a high-performance culture

Build team capability to independently identify seller input gaps and execute improvement initiatives at scale

3P Seller Input Improvement & Growth

Own the strategy for identifying and closing seller input gaps — spanning catalog quality, pricing competitiveness, selection, and fulfillment — to drive measurable growth outcomes

Define and track key input metrics through weekly review mechanisms, scalable playbooks, and structured operating rhythms (standups, funnel reviews, escalation frameworks) to ensure consistent execution

Cross-functional Liaison & Stakeholder Management

Serve as the primary liaison between Account Management and partner teams (Category, Operations, Product, Finance), aligning on priorities, resolving blockers, and representing team progress in leadership reviews

Operational Excellence

Establish data-driven mechanisms to track seller health, input metrics, and team productivity; leverage insights to prioritize interventions and contribute to org-wide initiatives through best practice sharing and program scalin