Benefits Manager, LATAM, Benefits Experience & Technology (BXT)

Job description

Join our Americas Benefits team and shape the employee experience for thousands of colleagues across Latin America. In this role, you'll partner extensively with internal stakeholders and external partners on the strategy, design, and delivery of employee benefit programs that meet diverse employee needs while navigating complex regulatory requirements—making a tangible difference in how our colleagues experience work at Amazon.

As a Benefits Manager, you will lead benefit programs with a primary focus on Mexico. Requires industry experience managing international health benefits, strong organizational and analytical skills, and proven ability to manage multiple critical projects simultaneously. Responsible for developing and improving benefit programs and service delivery in a dynamic environment, identifying opportunities to support our diverse and rapidly growing business.

Periodic travel required.

Key job responsibilities

• Design and Manage Benefit Programs
• Develop and oversee benefit plans that align with Amazon's Global Benefits Strategy while meeting local regulatory requirements.
• Lead Implementation Initiatives
• Oversee all implementation activities for approved benefit programs, including vendor selection, project planning, resource coordination, and documentation of processes and policies through program stabilization.
• Ensure Governance and Compliance
• Monitor benefit programs to ensure alignment with Amazon's benefit philosophy and compliance with federal and local legislation, while tracking costs, financial impact, and competitive positioning.
• Support Expansion and Growth
• Serve as a subject matter expert for expansion activities within LATAM, including establishing new entities, launching new benefits, and implementing global programs locally.
• Partner with Stakeholders and Vendors
• Act as a trusted advisor to HR, compensation, payroll, and business leadership while managing external vendor relationships and recommending standards for service delivery.

A day in the life

As a Benefits Manager, you'll focus on developing and enhancing employee benefit programs that serve our growing LATAM workforce. You'll spend your time collaborating with human resources teams, finance partners, and external benefit providers to ensure our programs remain competitive and compliant with evolving regulations. Your day might include analyzing benefit utilization data to identify gaps, meeting with employee groups to understand their needs, coordinating with legal and compliance teams on regulatory changes, and presenting program recommendations to leadership.

You'll also work on special projects like launching new benefit offerings or redesigning existing programs to better serve our diverse employee population.

This role requires periodic travel to connect with teams and stakeholders across different locations.

About the team

We are a dedicated group committed to supporting our colleagues through comprehensive, thoughtful benefit programs. Our team works across multiple countries in the Americas to ensure that employees have access to benefits that matter to them—whether that's health coverage, retirement planning, wellness programs, or other support services. We partner closely with colleagues in HR, finance, legal, and operations to align our benefit strategy with Amazon's broader people priorities.

Our vision is to create benefit programs that are not only competitive and compliant but also responsive to the evolving needs of our diverse workforce.