Labour Relations Manager, Employee Experience & Relations UK&IE

Job description

This role can be based in any of our sites in South-East of the UK (including Bedford, Cambridge, Dunstable, Enfield, Harlow, Ipswich, Northampton, Peterborough).

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. The Employee Relations Manager position requires an individual who has significant employee and labour relations experience, deep subject matter expertise, and strong leadership, communication and interpersonal skills. These competencies will enable the individual to work both independently to successfully manage a broad spectrum of ER and LR issues and partners across Amazon’s wide geographic and cultural scope.

The position reports within the Employee Experience and Relations team at Amazon covering UK & Ireland. This is a full-time position that will require some travel, up to 30% of the time over the course of the year mainly in the UK and Ireland but occasionally in Europe. Due to the nature of the travel, the base location is flexible in UK.

Key job responsibilities

The central objectives of the Employee Relations Manager role are:

- Regional ownership across a geographical region, managing multiple stakeholder relationships across multiple operational locations

- Develop labour relations frameworks in new scaling business lines

- Support senior leaders (up to director level) by providing labour relations technical depth expertise in both proactive and reactive project work

This position’s responsibilities fall into proactive and reactive categories.

- Facilitates and improves employee led groups / forums

- Leading negotiation when neccessary

- Identify and address employee concerns early, de-escalating and resolving workplace issues

- The individual also will work as a project manager on proactive initiatives that improve employee relations and engagement.

- On a reactive basis, the individual will undertake a significant amount of work on critical employee relations issues that are highly sensitive and typically can only be successfully completed with limited time.