Sr. Technical Program Manager, Amazon Pay | Credit & Lending

Job description

Are you excited about building the future of digital lending at massive scale? Do you want to shape a greenfield lending platform that combines technology, compliance, risk, payments, accounting, and customer experience across emerging international markets?

The Credit & Lending team at Amazon Pay is building Amazon’s next-generation lending platform to enable seamless credit experiences for millions of customers across Latin America. This is a high-visibility, high-ownership role at the intersection of fintech innovation, large-scale distributed systems, regulatory compliance, and customer obsession.

As a Senior TPM, you will lead complex cross-functional programs spanning engineering, product, finance, tax, compliance, risk, legal, operations, and external financial partners. You will help define and drive the roadmap for Amazon’s in-house lending capabilities across LATAM markets, enabling scalable and reusable technology foundations for onboarding, underwriting, servicing, repayments, accounting, and customer support experiences.

This role requires someone who thrives in ambiguity, can operate at both strategic and execution depth, and is passionate about solving hard problems in a fast-moving environment.

What You’ll Do

Lead end-to-end execution of in-housed lending programs across LATAM markets.

Drive alignment across engineering, product, finance, tax, compliance, legal, and external partners.

Define program strategy, execution plans, milestones, risk mitigation mechanisms, and operational readiness.

Partner with engineering leaders to build scalable, reusable, and resilient lending platform capabilities.

Navigate highly ambiguous problem spaces involving regulatory and financial compliance requirements.

Influence senior leadership through data-driven decision making, trade-off analysis, and clear communication.

Drive launch readiness for critical customer-facing experiences across onboarding, usage, servicing, and repayments.

Establish operational excellence mechanisms including dependency management, issue resolution, escalation handling, and executive reporting.

Work closely with external financial institutions, banking partners, and fintech providers to drive integrations and launch readiness.

Help shape the long-term vision for Amazon’s 1P Lending expansion across international markets.

Why This Role Is Exciting

Opportunity to build a greenfield lending platform at Amazon scale.

Direct impact on the future of digital credit experiences for millions of customers.

Solve highly complex technical, regulatory, accounting, and operational challenges.

Exposure to senior leadership across multiple organizations.

Ownership across both strategy and execution—not just program tracking.

Work on cutting-edge fintech systems involving real-time underwriting, servicing, payments, accounting automation, tax compliance, and partner integrations.

Drive cross-region architectural leverage and reusable platform capabilities across markets.

Key job responsibilities

End-to-end program ownership

Lead complex lending programs from strategy and planning through execution, launch, and stabilization.

Own timelines, milestones, dependencies, risks, issues, and delivery outcomes.

Lending platform strategy & roadmap

Define and drive the roadmap for Amazon's in-house lending platform.

Build scalable and reusable capabilities across markets.

Cross-functional leadership

Align Engineering, Product, Finance, Tax, Compliance, Risk, Legal, Operations, and external partners.

Drive decisions across teams with competing priorities.

Technical program leadership

Partner closely with engineering leaders to build scalable, resilient, distributed technology platforms.

Operate at both architectural/technical depth and program-management level.

Regulatory & financial compliance

Navigate ambiguous requirements involving regulations, financial compliance, risk, tax, and accounting across international markets.

Launch & operational readiness

Drive readiness for customer-facing launches covering

Onboarding

Credit/usage

Loan servicing

Repayments

Customer support

Manage go-live, stabilization, and operational readiness.

External partner management

Work with banks, financial institutions, fintech companies, and other external partners.

Drive integrations, dependencies, testing, and launch readiness.

Risk, dependency & issue management

Establish mechanisms for:

RAID management

Dependency tracking

Critical-path management

Escalations

Issue resolution

Risk mitigation

Executive communication & decision-making

Influence senior leadership using data, KPIs, trade-off analysis, and clear executive reporting.

Provide visibility into program health, risks, decisions, and outcomes.

International expansion

Help build technology foundations that can be reused across international/LATAM markets.

Shape the long-term expansion strategy for Amazon's 1P Lending business.