Transportation Representative, IN Channel Support

Job description

Network Operation Center team is looking for a Transportation representative to join its AMZL (Amazon logistics) CO (Central Operations) that supports in driving transportation (Last Mile) related programs.

Central Operations ‘Transportation Representative’ ensures positive interaction between Amazon operators, third party companies and cross functional teams to deliver on operational objectives by managing configurations in Amazon tools. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of logistics and should be able to communicate clearly in the written and oral form.

The candidate should be able to ideate process improvements and should have the zeal to drive them to conclusion.

Key job responsibilities

NOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving, we understand trends in network exceptions and automate processes or proposing process changes to streamline operations involving network monitoring and significant analysis of network data.