IT Application Analyst II, FinTech Account Receivables

Job description

Amazon’s Finance Technology team operates software platforms that are among the largest in the world by volume and complexity. We interact upstream with all of Amazon’s businesses globally and the majority of our projects are cross-functional. Much of our work enables Amazon’s new market or business model launches and happens as part of these enterprise programs. We partner integrally with the CFO organization worldwide, including the central finance functions and line of business leadership.

Finance Technology team is looking for an Application Analyst to play a key role operating and enhancing the applications used in the procure-to-pay, order-to-cash, and report-to-report business processes. This position will be responsible for leading the support and operation of modules within the e-Business suite. Core activities will include end user support, problem management and operational enhancements for multiple applications in multiple geographies.

This role will be responsible for delivering high quality service to Amazon.com's growing global business.

Key job responsibilities

Own the design, implementation, and extension of applications by performing business systems analysis. Gather and define requirements, perform gap analysis to determine system configuration and development changes, and provide functional design of application extensions. Partner with business customers to understand and document business processes and requirements. Leverage delivered Oracle E-Business Suite Release 12 functionality.

Design, develop and deliver high quality software solutions for customers to meet a wide variety of business needs. Operationalize, support, and maintain custom applications and interfaces. Collaborate with the development team to design and implement system modifications, and with the quality assurance team to ensure product testing before delivery. Coordinate work across diverse teams globally. Develop functional test plans, coordinate user acceptance testing, and guide business users in testing.

Research, document, and resolve system issues, as well as troubleshoot, develop metrics, and create ad-hoc reporting as needed. Participate in design reviews and provide constructive feedback to the team. Perform Change and Release management by creating and deploying change requests from development environment to production, testing the changes in test environments.