Senior Specialist, Supplier Quality

Job description

Coordinate supplier quality support activities to ensure materials supplied meet quality requirements for a fortune 500 company with some of the most iconic brands! Have three years of Quality, Manufacturing or Compliance experience in a regulated industry? If so, we want to speak with you! We are currently seeking a Senior Specialist, Supplier Quality, to join our Audit & Supplier Quality team in Richmond, VA. This role has accountability for collaborating with Procurement, Manufacturing, and Quality management to identify quality related material risks and appropriate actions needed.

The expectation of this role is to analyze supplier quality data against KPIs, assure appropriate actions are initiated by supplier, and provide timely reports to stakeholders on supplier remediation plans.

What you’ll be doing

Apply established material quality requirements to assess supplier materials against specifications, regulatory expectations, and approved acceptance criteria during sourcing and receipt activities. Provide supplier quality support to Altria Operating Companies (PM USA) by identifying and evaluating ongoing quality issues from Defective Material Reports (DMRs) and supplier-related quality incidents that may require supplier response and/or site assessment activities (Import/ Export Suppliers & Domestic Partners).

Support supplier assessments, approvals, and documentation, while collaborating with stakeholders to maintain accurate supplier qualification databases and audit systems of record in alignment with defined quality and regulatory expectations. Support supplier root cause investigations by applying standard problem‑solving tools, reviewing evidence, and documenting findings to address supplier quality issues . Monitor closure of supplier audit related action plans (DMR/ QMS Audit) and provide input on actions needed with ALCS CAPA and the audit team.

Produce accurate, timely supplier quality reports using defined metrics and data sources to support routine monitoring of supplier performance and compliance.

We want you to have: A bachelor’s degree in science, engineering, supply chain management, or a related field preferred. 3+ years of Quality, Manufacturing or Compliance experience in a regulated industry. Certification in one of the following fields is preferred: ASQ Certified Quality Auditor (CQA)/ ISO 9001 Internal Auditor or Lead Auditor/ ASQ Certified Quality Technician (CQT)/ ASQ Certified Supplier Quality Professional.

Strong written, verbal analytical, and presentation skills along with proven track record to collaborate with others. Ability to provide critical and sensitive feedback independently, and persuasively. Experience with Trackwise, SAP and other ERP systems is preferred. The ability to perform assignments in an independent and autonomous manner with minimal direct supervision. Proficiency in relevant industry Good Manufacturing Practices (GMP), supply chain management, manufacturing operations and issue resolution.

Ability to travel periodically to support supplier quality initiatives.