Vendor Operations Program Manager, Platforms and Devices

Job description

info_outline About the job As a Vendor Management Office (VMO) Scaled Operations Program Manager, you serve as the strategic "glue" between the Platforms and Devices VMO Vertical and Horizontal teams, internal Product Areas, and external service providers. You drive program outcomes by designing, launching, standardizing, and optimizing the operational processes of vendor and internal teams. You balance high-level strategic alignment with direct operational execution, utilizing comprehensive process optimization methodologies and advanced AI tools to increase workflow velocity, drive cost efficiency, and ensure operational compliance.

As a key contributor, you will oversee end-to-end operational governance, maintain robust SLA frameworks, re-engineer complex workflows, and establish efficiency scoring systems across scaled operations. The Platforms and Devices team encompasses Google's various computing software platforms across environments (desktop, mobile, applications), as well as our first party devices and services that combine the best of Google AI, software, and hardware.

Teams across this area research, design, and develop new technologies to make our user's interaction with computing faster and more seamless, building innovative experiences for our users around the world.