AI Outcome Customer Engineer

Job description

info_outline About the job The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life.

As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. As an AI Outcome Customer Engineer, Forward Deployed Engineering (FDE), you will be responsible as an enterprise architect, technical debugger, and engineering liaison.

You will bridge the gap between pre-sales agreement shaping and post-sales execution. Entering the agreement cycle during the technical evaluation phase for strategic accounts, you will ensure that solutions are shaped strictly through the lens of adoption, rapid activation, and viable delivery. You will be the overarching Enterprise Architect and Technical Delivery Manager charting the course. You will also be responsible for technical design, systemic debugging, product and engineering integration, and strategic FDE alignment.

You will architect how these technical marvels actually integrate into the customer's IT ecosystem (connectors, identity, data residency, legal constraints) and drive the technical delivery strategy from start to finish. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably.

Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.