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AIA Group · Melbourne, AIA Australia, AU

OD and Future of Work Lead

Melbourne, AIA Australia, AUFull-timeManager or lead

Listed on AIA Group’s official careers site. Posted October 7, 2026. Check that it is still open and apply there.

Apply on AIA Group’s careers site →

Job description

BE THE DIFFERENCE At AIA we don’t simply believe in being ‘the best’. We believe in better – because there’s no limit to how far ‘better’ can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important role to play. If you want to make a difference by helping shape a healthier, better-protected Australia, read on.

The Opportunity This is an exciting opportunity to lead the People & Culture stream across major enterprise-wide transformation initiatives and play a pivotal role in shaping the organisation's future operating model.

As the Organisation

  • Design and Future of Work
  • Lead, you will partner with Executive Leaders, Program Sponsors and key stakeholders to design and implement organisational structures, workforce strategies and operating models that enable long-term business success.

You will lead strategic organisation design and workforce transformation programs, ensuring people, capability and culture considerations are embedded into critical business decisions. Working across multiple concurrent transformation projects, you will influence organisational effectiveness, improve productivity and employee experience, and help create a future-ready workforce. This role offers the ability to drive meaningful change, contribute to enterprise-wide strategic outcomes and work closely with senior leaders to deliver sustainable organisational transformation.

To Do This Successfully You Will Lead the People & Culture workstream across multiple enterprise transformation programs and strategic initiatives. Design and implement future-state operating models aligned to business strategy and organisational priorities. Conduct organisation design reviews, including current-state assessments, future-state design and implementation planning. Perform spans and layers analysis to identify opportunities for improved efficiency, accountability and decision-making.

Develop workforce transformation strategies, workforce impact assessments and capability plans that support future business needs. Facilitate leadership workshops and engage senior stakeholders to align on organisation design and workforce decisions. Build strong partnerships across Executive Leadership, Finance, Strategy, Technology, People & Culture and business teams. Establish and manage transformation governance, project plans, milestones, risks, dependencies and reporting frameworks.

Lead change management activities that drive adoption, engagement and successful transition to new ways of working. Prepare executive presentations, business cases, governance papers and benefits realisation reporting. Translate complex business challenges into practical organisation development and workforce solutions. Balance strategic thinking with hands-on execution to deliver measurable business outcomes. Successful Applicants Will Demonstrate Extensive experience within Organisation Development, Organisation Design, Workforce Transformation or related disciplines.

Proven success leading complex enterprise-wide transformation and organisational change programs. Strong expertise in organisation design methodologies, operating model design, organisational effectiveness and workforce planning. Experience conducting spans and layers analysis and implementing structural improvements. A deep understanding of workforce strategy, future of work principles, capability development and organisational agility.

Exceptional stakeholder management skills with the ability to influence Executive and Senior Leaders without formal authority. Strong commercial acumen and the ability to balance people outcomes with financial, operational and strategic objectives. Experience leading cross-functional teams and managing complex projects from design through implementation. Advanced facilitation, consultation and problem-solving capabilities within large and complex organisations.

A pragmatic, results-focused approach combined with strong strategic thinking and change leadership capabilities.

Why choose AIA

At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people. Access our training and development to build on your current skills Career development through internal mobility opportunities Work for a business helping millions of Australians and make a difference to someone’s life everyday Access additional leave days a year to recharge and refresh yourself Enjoy wonderful Health and Wellbeing initiatives that support you Work with supportive and inclusive managers At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians.

As part of the AIA Group - the largest independent publicly listed pan-Asian life insurance group – it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. Lots of companies like to say they’re different. What makes us truly different at AIA, is the difference we make in people’s lives. We are proud that this difference has been recognised in the 2024 ANZIIF awards by being named Life Insurance Company of the Year.

AIA is different. Are you? If you want to be part of an organisation that helps people live better every single day, apply via the link.

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