Manager - Terminal Retail & F&B

Responsibilities

• Business Development & Leasing
• Identify, evaluate, and onboard high-potential retail and F&B brands (Indian & international) aligned with airport positioning
• Drive commercial negotiations , business terms (MG/MMG/Rev Share), and closure of deals Conceptualise and curate category mix strategies to maximise revenue and passenger engagement
• Build and leverage a strong industry network across malls, brands, franchise operators, and aggregators
• Project Management & Execution
• Lead end-to-end execution of new outlets from concept to go-live , ensuring timelines and quality standards
• Coordinate with design, projects, operations, and regulatory teams (including BCAS where applicable)
• Monitor progress of fit-outs and ensure on-time store openings aligned with traffic milestones
• Ensure readiness for key launches, including international operations ramp-up
• Revenue & Performance Management
• Drive sales performance across portfolio , with clear focus on revenue maximisation and yield enhancement
• Track outlet performance through data insights and implement corrective interventions where required
• Work closely with partners to drive promotional plans, merchandising improvements, and sales uplift initiatives
• Stakeholder & Partner Management
• Manage relationships with key retailers, F&B operators, and JV partners
• Ensure strong alignment on business objectives, service standards, and passenger experience
• Act as a single point of accountability for assigned zones/assets
• Strategic Initiatives Support development of new commercial concepts , innovations, and alternate revenue streams Benchmark with leading airports and malls to bring best-in-class practices Contribute to long-term commercial strategy and asset monetisation plans

Qualifications

Experience

8–10 years of experience in: Airport retail / Non-aero commercial Shopping malls / retail leasing F&B business development / hospitality formats Proven track record of: Closing high-value deals Managing projects from concept to execution Driving strong sales and revenue performance