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Zurich Insurance Group · Virtual, ID

# Claims Associate II - Workers Comp (ID)

ID, US Hybrid $22.40 - $30.87 

Listed on Zurich Insurance Group’s official careers site. Listed as of November 2, 2026. Check that it is still open and apply there.
[Apply on Zurich Insurance Group’s careers site →](https://www.careers.zurich.com/job/Virtual-Claims-Associate-II-Workers-Comp-%28ID%29-ID/1376119457/)

[OpenNash Jobs](https://jobs.opennash.com/) / [Zurich Insurance Group](https://jobs.opennash.com/companies/zurich-insurance-group/) / Claims Associate II - Workers Comp (ID)

## Job description

Zurich is currently hiring a Claims Associate II to join their Workers’ Compensation Claims Team. This is a great opportunity to start a career in claims by learning how to interpret, investigate and evaluate policies and coverage issues, as well as claims handling and best practices. At this level, you will manage workers compensation claims caseload that consists of low to moderate exposure. As part of Zurich North America’s commitment to service excellence, you will build partnerships with customers and brokers and may be aligned to specific accounts.

This is a hybrid position for a strong candidate with a background in insurance, customer service, multi-tasking, and experience in medical terminology and/or medical coding in Idaho. As a Claims Associate II – Workers Comp, your primary responsibilities will include: Reviewing new claims and ensuring all required information is complete

Making initial contact Responding promptly to emails and phone calls to address questions or concerns Processing incoming mail and handling relevant documentation efficiently Managing medical requests and coordinating with providers as needed Evaluating claims for closure and making decisions that support positive outcomes Basic Qualifications: Bachelor’s Degree and no prior experience required in the

Claims area OR High School Diploma or Equivalent and 2 or more years of experience in the Customer Service area OR Zurich Certified Insurance Apprentice including an Associate Degree and no prior experience required in the Claims area AND Must obtain and maintain required adjuster license(s)

### Experience with Microsoft Office Preferred Qualifications

Insurance industry, medical terminology, or medical billing knowledge Analytical and organizational skills
- Ability to multi-task
- Strong communication skills
- Adapt to a changing environment Your pay at Zurich is based on your role, location, skills, and experience.

We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us. The pay range shown is a national average and may vary by location. The proposed hourly rate for this position is $22.40 - $30.87, with short-term incentive bonus eligibility set at 5%. We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.] Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®. Join us for a brighter future—for yourself and our customers. Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law.

Equal Opportunity Employer disability/vets. Zurich complies with 18 U.S. Code § 1033.

### Please note

Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

### Location(s)

AM - Idaho Virtual Office Remote Working: Hybrid Schedule: Full Time Employment Sponsorship Offered: No Linkedin Recruiter Tag: #LI-MM1 #LI-HYBRID

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Nov 2, 2026
- Last checked: Nov 2, 2026
- Listed for: Under a day
- Location: ID, US
- Work arrangement: Hybrid
- Pay: $22.40 - $30.87[Apply on Zurich Insurance Group’s careers site →](https://www.careers.zurich.com/job/Virtual-Claims-Associate-II-Workers-Comp-%28ID%29-ID/1376119457/)

## Hiring at Zurich Insurance Group
- Open jobs: 886
- New in the last 7 days: After two weekly collections
- Tracked since: Oct 19, 2026

[All Zurich Insurance Group jobs](https://jobs.opennash.com/companies/zurich-insurance-group/) · [Weekly hiring report](/reports/hiring/)

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