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Xiaomi · 北京

# 服务技术质量负责人

北京 

Listed on Xiaomi ’s official careers site. Posted December 1, 2025. Check that it is still open and apply there.
[Apply on Xiaomi ’s careers site →](https://xiaomi.jobs.f.mioffice.cn/index/position/7578704476132034825/detail)

[OpenNash Jobs](https://jobs.opennash.com/) / [Xiaomi ](https://jobs.opennash.com/companies/xiaomi/) / 服务技术质量负责人

## Job description

- 负责服务技术业务策略拟定，海外协同、质量兜底、技术能力建设；
- 负责人才选拔、团队组建、各功能板块业务搭接，横纵向业务贯穿拉通；
- 负责新车上市质量问题快速识别响应、应对，批量质量及重大质量投诉风险识别、防控，口碑护航；
- 负责一线服务中心维修质量运营管理标准搭建，高质高效率达成用户预期，保障一次修复率目标达成；
- 负责维修案例库、远程诊断系统逻辑设计、功能落地，保障门店24小时内能够承接新识别质量问题解决；

## Qualifications

- 丰富的市场质量、技术支持、索赔保修、服务工程等领域的管理经验，熟悉技术板块关联业务流程、新能源售后业务特点；
- 有技术运营体系建设、运营相关业务经验，理解技术运营和售后质量改善核心逻辑；
- 具备较强的体系化思维，良好的用户满意度管理思维，能有效指导技术业务策略落地；
- 逻辑严密，思维清晰，具备较强分析和解决问题能力。能有效协调内外部资源，有大团队配合意识；
- 具备海外业务0-1建设经验优先，英语可作为工作语言

## At a glance
- Posted by the employer: Dec 1, 2025
- First seen by OpenNash: Oct 19, 2026
- Last checked: Oct 19, 2026
- Listed for: 322 days
- Location: 北京[Apply on Xiaomi ’s careers site →](https://xiaomi.jobs.f.mioffice.cn/index/position/7578704476132034825/detail)

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OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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