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Xiaomi · 保定

# 生产力管理（WFM）

保定 

Listed on Xiaomi ’s official careers site. Posted August 9, 2024. Check that it is still open and apply there.
[Apply on Xiaomi ’s careers site →](https://xiaomi.jobs.f.mioffice.cn/index/position/7399926445059653741/detail)

[OpenNash Jobs](https://jobs.opennash.com/) / [Xiaomi ](https://jobs.opennash.com/companies/xiaomi/) / 生产力管理（WFM）

## Job description

负责全渠道服务量长短期预测及人力需求评估、排班规划； 与业务部门充分耦合，落实人力调配、排班及现场管控，协调多方资源，保障业务平稳运营； 与经营分析团队密切合作，落实费控保障措施，取得用户体验、员工体验与成本效益的平衡；

## Qualifications

本科以上学历； 具备200人以上团队的生产力管理各环节的实战经验； 熟悉客服中心各类常见指标及驱动因素分析； 逻辑思维强，有较强的数据敏感性，具备较强的分析能力、推动协调能力； 有多职场协同经验者优先； 可熟练使用sql及spss者优先

## At a glance
- Posted by the employer: Aug 9, 2024
- First seen by OpenNash: Oct 19, 2026
- Last checked: Oct 19, 2026
- Listed for: Over a year
- Location: 保定[Apply on Xiaomi ’s careers site →](https://xiaomi.jobs.f.mioffice.cn/index/position/7399926445059653741/detail)

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