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Xiaomi · 济南

# 接待专员

济南 

Listed on Xiaomi ’s official careers site. Posted September 5, 2025. Check that it is still open and apply there.
[Apply on Xiaomi ’s careers site →](https://xiaomi.jobs.f.mioffice.cn/index/position/7546422990202208365/detail)

[OpenNash Jobs](https://jobs.opennash.com/) / [Xiaomi ](https://jobs.opennash.com/companies/xiaomi/) / 接待专员

## Job description
- 负责安排和组织客户的交付接待流程，确保客户在提车时能够得到良好的体验和服务；
- 协助客户填写相关交付文件和手续等，并确保所有文件的准确性和完整性；
- 向客户介绍产品的功能、操作方法、用车场景等相关信息，解答客户的疑问；
- 协调和安排相关部门（如PDI、银行、保司）的资源，确保交付过程的顺利进行；
- 处理客户的问题和投诉，并及时跟进解决方案，以提高客户满意度；
- 维护交付接待区的整洁和有序，确保环境符合公司形象和标准；
- 协助上级完成其他相关的行政和接待工作。

## Qualifications
- 大专及以上学历，专业不限，具备服务行业经验者优先；
- 拥有出色的沟通表达能力和服务意识，及良好的团队合作精神；
- 有一定处理客诉的经验和能力，能独立迅速地解决关键问题。

## At a glance
- Posted by the employer: Sep 5, 2025
- First seen by OpenNash: Aug 1, 2026
- Last checked: Oct 19, 2026
- Listed for: Over a year
- Location: 济南[Apply on Xiaomi ’s careers site →](https://xiaomi.jobs.f.mioffice.cn/index/position/7546422990202208365/detail)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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