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Xiaomi · 北京

# 小家电售后技术支持岗

北京 

Listed on Xiaomi ’s official careers site. Posted February 25, 2026. Check that it is still open and apply there.
[Apply on Xiaomi ’s careers site →](https://xiaomi.jobs.f.mioffice.cn/index/position/7400718251582046317/detail)

[OpenNash Jobs](https://jobs.opennash.com/) / [Xiaomi ](https://jobs.opennash.com/companies/xiaomi/) / 小家电售后技术支持岗

## Job description

【岗位职责】1. IPD流程服务代表，预防及降低产品设计研发阶段的潜在服务风险；2. 产品在服务端产生的质量问题预警及推进改善；3. 服务端疑难产品问题跟进解决；4. 负责编写产品技术知识与文档，参与一线服务人员技能培训，保障一线人员技术服务能力；5. 服务工治具的创新及优化，提高服务人员解决问题能力；6. 负责项目功能测试、外观标准、BOM组合方案、故障代码等资料撰写与运营；7. 负责服务不良物料分析、产品类技术升级鉴定，协助处理解决紧急突发事件。【岗位要求】1. 熟练掌握对应产品的软硬件知识，具备丰富的产品维修与服务经验，厨房相关；2. 有一定产线生产经验，熟悉产品生产制程；3. 逻辑思维能力良好，具备较强的问题分析、问题解决能力；4. 拥有良好的沟通能力，有较强的项目推动力；5. 具备一定的文字归纳总结能力，技术课程制作与培训能力；6. 熟练使用各类必需的办公软件，具备一定的数据分析能力。

## At a glance
- Posted by the employer: Feb 25, 2026
- First seen by OpenNash: Aug 1, 2026
- Last checked: Oct 19, 2026
- Listed for: 236 days
- Location: 北京[Apply on Xiaomi ’s careers site →](https://xiaomi.jobs.f.mioffice.cn/index/position/7400718251582046317/detail)

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OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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