[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All WW Grainger jobs](https://jobs.opennash.com/companies/ww-grainger/) · [Search jobs](/search/) WW Grainger · Ciudad DE Panama, PA # Collections Representative I Ciudad DE Panama, PA Hybrid Listed on WW Grainger’s official careers site. Listed as of October 17, 2026. Check that it is still open and apply there. [Apply on WW Grainger’s careers site →](https://jobs.grainger.com/job/CIUDAD-DE-PANAMA-Collections-Representative-I/1440992400/) [OpenNash Jobs](https://jobs.opennash.com/) / [WW Grainger](https://jobs.opennash.com/companies/ww-grainger/) / Collections Representative I ## Job description ### Work Location Type Hybrid W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit www.grainger.com. Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. We’re looking for passionate people to join our team as we continue leading the industry over our next 100 years. PRIMARY FUNCTION The Collection Representative provides a high level of service to our customers to effectively manage the company's receivables. ### MAIN DUTIES & RESPONSIBILITIES Demonstrate problem solving and curiosity dealing with our customers and your colleagues Use professional collection skills and techniques to identify customer reasons for delinquent account status. Analyze and monitor delinquent account balances, including effective overdue control and follow-up program for all customer accounts that are late, overdue, potentially overdue, or potential written-off. Work with multiple departments such as Credit, Sales and Branch partners to resolve collections issues that may require special attention and resolve payment barriers. Provide customers with documentation on disputed accounts. Maintain accurate and detailed customer contact notes following established standard repeatable processes. Work with the A/R specialists and customers to resolve situations which cause un-reconciled checks. Recommends accounts for approval on compromise settlements, partial payments, time extensions and fraud detection. Recommends accounts for 3rd party collection through outside agencies or legal placement. Partner with Sales personnel on payment barrier removal. Provide Credit Managers with customer information to help evaluate customer payment terms or DSO. Perform other tasks as assigned ### EDUCATION & EXPERIENCE Bachelor’s Degree in Accounting, Finance, Business, or related quantitative discipline preferred. Minimum of 1 year of experience working in Collections is preferred. Minimum of 3-5 years of experience in finance, collections, accounting, or process resolution preferred. Excellent negotiation and decision-making skills. Must have the ability to identify and solve problems, understanding priorities and focus on activities that drive results while meeting assigned deadlines. Computer proficiency in programs such as MS Outlook, MS Word and MS Teams, and MS Excel (can maintain spreadsheets) Grainger is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Oct 17, 2026 - Last checked: Oct 17, 2026 - Listed for: Under a day - Location: Ciudad DE Panama, PA - Work arrangement: Hybrid[Apply on WW Grainger’s careers site →](https://jobs.grainger.com/job/CIUDAD-DE-PANAMA-Collections-Representative-I/1440992400/) ## More jobs at WW Grainger ### [Billing Specialist](https://jobs.opennash.com/companies/ww-grainger/jobs/60d91a88a363be44ba87/) Ciudad DE Panama, PA ### [Talent Acquisition Manager - GUS](https://jobs.opennash.com/companies/ww-grainger/jobs/2f83c83b7b0454198001/) Ciudad DE Panama, PA ### [Area Manager, Environmental Health & Safety (Fountain Inn, SC)](https://jobs.opennash.com/companies/ww-grainger/jobs/784b338747d465acb7b7/) Fountain Inn, SC, US ### [Area Manager, Environmental Health & Safety (Santa Ana & Mira Loma, CA)](https://jobs.opennash.com/companies/ww-grainger/jobs/155415c296d1088286f8/) Mira Loma, CA, US ### [Associate Category Manager](https://jobs.opennash.com/companies/ww-grainger/jobs/a1375c7774b3929c4486/) LAKE FOREST, IL, US, N/A CHICAGO ## Similar jobs at other companies ### [Credit & Collections Representative II. - German speaker](https://jobs.opennash.com/companies/thermo-fisher-scientific/jobs/24a069c71612926411e3/) Thermo Fisher Scientific · Budapest, Hungary ### [Credit & Collections Representative (German Speaker)](https://jobs.opennash.com/companies/thermo-fisher-scientific/jobs/88543dc586e4e356c3f4/) Thermo Fisher Scientific · Paisley, Renfrewshire, United Kingdom ### [Collections Strategy Manager](https://jobs.opennash.com/companies/grasim-industries/jobs/7997b41f8a497ed35215/) Grasim Industries · Maharashtra ### [Officer, Recovery Collections Analyst](https://jobs.opennash.com/companies/citigroup/jobs/49e1d5446988194a1e38/) Citigroup · Singapore Singapore OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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