[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Wise jobs](https://jobs.opennash.com/companies/wise/) · [Search jobs](/search/) Wise · São Paulo, Brazil # FinCrime Investigator - AML Investigations São Paulo, Brazil Full-time Listed on Wise’s official careers site. Posted September 29, 2026. Check that it is still open and apply there. [Apply on Wise’s careers site →](https://jobs.smartrecruiters.com/Wise/744000152400329-fincrime-investigator-aml-investigations) [OpenNash Jobs](https://jobs.opennash.com/) / [Wise](https://jobs.opennash.com/companies/wise/) / FinCrime Investigator - AML Investigations ## Job description As a FinCrime Operations Investigator, you will play a critical role in safeguarding Wise and its customers from financial crime. You will be responsible for investigating and analyzing customer accounts, transactions and activities on our platform to detect and prevent money laundering, fraud, and other illicit activities. You will leverage your expertise to identify suspicious patterns, conduct thorough investigations, and ensure compliance with AML/CTF regulations and internal policies and procedures, all while adhering to Wise’s risk appetite. This role offers a unique opportunity to deepen your expertise in the FinCrime domain, contribute to a rapidly growing global company, and make a tangible impact on protecting our users and the integrity of our platform. Conduct in-depth investigations of potentially suspicious activity, utilizing both internal and external data sources. Analyze complex financial transactions and customer behavior to identify patterns indicative of money laundering, fraud, or other financial crimes. Evaluate and assess alerts generated by transaction monitoring systems and other detection tools. Gather and analyze supporting documentation, including KYC information, transaction records, and other relevant data. Review and interpret data to identify patterns and potential risks associated with financial crime. Support the team in making informed decisions based on data insights. Prepare detailed and comprehensive investigation reports, documenting findings and recommendations. Act as a point of escalation for complex FinCrime cases from other operations teams, providing guidance and expertise. Mentor and train other team members on FinCrime investigation techniques and best practices. Collaborate with product and engineering teams to improve fraud detection rules, processes, and system enhancements. Stay up-to-date on emerging FinCrime trends, typologies, and regulatory changes. Communicate effectively with internal stakeholders, including compliance, legal, and customer support teams. Liaise with financial institutions and law enforcement agencies as needed. Participate in ad-hoc projects and initiatives related to FinCrime prevention and detection. Maintain accurate and complete records of all investigations and related activities. Provide input on process improvements and backlog exercises. Complete all company-assigned mandatory, refresher or ad hoc trainings on time and with diligence. ### Customer Communication Communicate clearly, professionally, and empathetically with customers via approved channels to obtain necessary details or clarifications for reviews, always upholding our high customer experience standards. A key part of this involves avoiding unnecessary customer contacts and preventing delayed case resolutions. All communication must be precisely tailored to ensure clarity and efficiency. ### KPIs Take a proactive approach to consistently achieve individual and team targets (KPIs, SLAs, QA), demonstrating a strong commitment to both quality and speed. This includes meeting deadlines reliably, optimizing processing times, and taking full ownership and accountability for all responsibilities to deliver exceptional results. ### Other Perform additional tasks as assigned by your lead, demonstrating adaptability and a proactive approach. This includes actively participating in meetings, training, and internal events to support broader team and company objectives. ## Qualifications Previous experience in AML or investigating suspicious activity will be beneficial ABT1/ABT2 certifications are a plus; otherwise, we will sponsor your certification process! Your verbal and written English skills are excellent You have an exceptionally inquisitive mind. You are always looking out for more information where available, however, you are able to cut through the noise You have a great eye for detail. You are meticulous and can look at information with factual precision You have exceptional logical thinking. You are naturally able to interpret data and draw logical conclusions You have great communication skills, both written and verbal. You are able to express your thoughts concisely and logically You’re able to articulate and justify your decisions. You are confident and comfortable making independent judgement calls You’re able to work under pressure. You can multitask efficiently and take responsibility in challenging situations You’re curious, keen to learn and proactive by nature You’re a true team player but happy working alone on independent projects You’re open to and value feedback in order to improve ## At a glance - Posted by the employer: Sep 29, 2026 - First seen by OpenNash: Oct 11, 2026 - Last checked: Oct 18, 2026 - Listed for: 19 days - Location: São Paulo, Brazil - Employment type: Full-time[Apply on Wise’s careers site →](https://jobs.smartrecruiters.com/Wise/744000152400329-fincrime-investigator-aml-investigations) ## More jobs at Wise ### [AML Manager](https://jobs.opennash.com/companies/wise/jobs/b3e8b8c62a4074a87984/) São Paulo, Brazil ### [Card Disputes Associate](https://jobs.opennash.com/companies/wise/jobs/d7743aec1e72fea911f9/) São Paulo, Brazil ### [Latin America Government Relations Manager](https://jobs.opennash.com/companies/wise/jobs/b140c1d38f0585269732/) São Paulo, Brazil ### [Regional Head of AML Investigations](https://jobs.opennash.com/companies/wise/jobs/46437c39df0bd7d3fa33/) São Paulo, Brazil ### [Banking Operations Governance Team Lead](https://jobs.opennash.com/companies/wise/jobs/fab74e7e3cd6e8beee70/) São Paulo, Brazil ## Similar jobs at other companies ### [Investigations:Investigator - Digital Investigations](https://jobs.opennash.com/companies/axis-bank/jobs/74add12a9ef4b119664f/) Axis Bank · Bangalore ### [Investigations:Investigator - Digital Investigations](https://jobs.opennash.com/companies/axis-bank/jobs/5ef5f802510f80c43248/) Axis Bank · Mumbai ### [AML Investigator](https://jobs.opennash.com/companies/jpmorganchase/jobs/230023ef57d7a42a1741/) JPMorganChase · EDINBURGH, MIDLOTHIAN, United Kingdom ### [Senior Investigator, Special Investigations Unit (Aetna SIU)](https://jobs.opennash.com/companies/cvs-health/jobs/90259e2735c8db757508/) CVS Health ### [Senior Investigator, Special Investigations Unit (SIU)](https://jobs.opennash.com/companies/cvs-health/jobs/853ef8249aafc91540e3/) CVS Health · Work from hom, OH OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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