[Skip to main content](#main-content) [ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/) Wise · London, United Kingdom # Spend Operations Supply Chain & Delivery Function Lead London, United Kingdom Full-time Manager or lead Supply Chain & Logistics Listed on Wise’s official careers site. Posted October 19, 2026. Check that it is still open and apply there. [Apply on Wise’s careers site →](https://jobs.smartrecruiters.com/Wise/744000156277234-spend-operations-supply-chain-delivery-function-lead) [OpenNash Jobs](https://jobs.opennash.com/) / [Wise](https://jobs.opennash.com/companies/wise/) / Spend Operations Supply Chain & Delivery Function Lead ## Job description ### Your mission Wise is building a scalable, transparent, and cost-efficient card issuance supply chain. We’re looking for a Supply Chain Function Lead – Card Issuance to own the multi-year strategy for card manufacturing and delivery, design the operating model for a high-performing global supply chain function, and lead our partner portfolio end-to-end—from selection and governance to commercial negotiations and performance. A core part of this role is senior partner stakeholder management: you’ll represent Wise externally, keep vendors accountable to outcomes, and influence partner priorities and behaviours to protect Wise’s customer experience, cost, and resilience goals. What you’ll do Set strategy & build the operating model Define and drive the 1–3 year strategy for card manufacturing and delivery—balancing service levels, product experience, cost-to-serve, and transparency. Design the operating model for a scalable global supply chain function (team structure, governance cadence, escalation paths, decision forums, metrics/scorecards). Own the monitoring roadmap (coverage, controls, ROI) so issues are detected early and resolved through clear ownership. Own the partner portfolio & drive vendor accountability (critical) Lead the global partner portfolio strategy (manufacturer + delivery partners), including multi-vendor coverage and concentration risk management. ### Establish high-impact vendor governance performance scorecards (SLA, quality, lead times, loss/damage, scan compliance, complaints, transparency) structured escalation and remediation playbooks root-cause expectations and corrective action plans with deadlines Represent Wise in senior partner forums and ensure Wise priorities are executed Proactively identify underperformance and lead exec-level decisions: invest / fix / replace, including transition planning and risk-managed migrations. Lead commercial negotiation & contract strategy Negotiate contracts end-to-end with a strong commercial stance: pricing models, volume tiers, indexation, cost drivers. ### Build robust contract architecture SLAs/KPIs with meaningful remedies (credits/penalties/step-in rights), auditability, data transparency, and strong exit/transition clauses. Continuously challenge cost-to-serve while protecting customer experience. Influence cross-functionally & deliver change Partner with Product, Ops, Risk, Compliance, Finance and Customer Support to define requirements and design scalable solutions. Lead cross-functional programmes for supply-chain changes (launch readiness, risk assessment, communications, stakeholder alignment). Communicate clearly to senior stakeholders using data-driven narratives and crisp trade-offs. Lead and grow the function Hire, coach and develop the supply chain team; build capability, set standards, and drive performance. Set a high bar for ownership, transparency and execution—internally and with partners. What success looks like A clear 1–3 year supply chain strategy and annual plan with measurable targets. A resilient partner portfolio with primary/secondary coverage per region and tested transition playbooks. ### Measurable improvements in vendor performance stronger SLA attainment, fewer delivery exceptions, better scan/comms transparency, and reduced cost-to-serve. Executive dashboards that enable fast decisions and clear accountability. ## Qualifications What we’re looking for Proven ownership of end-to-end supply chain strategy for card manufacturing and/or regulated physical product operations (payments/fintech preferred). Strong track record holding vendors accountable and influencing external partners to deliver outcomes aligned with your company’s interests. High-stakes commercial negotiation experience and confidence representing your organisation at executive level. ### Deep capability in contract design SLAs/KPIs, pricing, remedies/credits, transparency clauses, exit/transition planning. Experience managing multi-vendor portfolios, concentration risk, and resilience planning (BCP/contingency). Strong cross-functional programme leadership and senior stakeholder influence. ### People leadership building/scaling teams, coaching and performance management. Operational literacy in card manufacturing and logistics / last-mile delivery optimisation. ## At a glance - Posted by the employer: Oct 19, 2026 - First seen by OpenNash: Oct 25, 2026 - Last checked: Nov 8, 2026 - Listed for: 20 days - Location: London, United Kingdom - Employment type: Full-time[Apply on Wise’s careers site →](https://jobs.smartrecruiters.com/Wise/744000156277234-spend-operations-supply-chain-delivery-function-lead) ## Hiring at Wise - Open jobs: 409 - New in the last 7 days: 36 - Tracked since: Jul 16, 2026 [All Wise jobs](https://jobs.opennash.com/companies/wise/) · [Weekly hiring report](/reports/hiring/) ## More jobs at Wise ### [Senior Procurement Lead - People & Workplace](https://jobs.opennash.com/companies/wise/jobs/d420c558852c5fbc5862/) London, United Kingdom ### [ALM Treasury Manager](https://jobs.opennash.com/companies/wise/jobs/b034cbca0b71153bacd1/) London, United Kingdom ### [Analytics Manager - Marketing Science](https://jobs.opennash.com/companies/wise/jobs/0b92c230c626f842792c/) London, United Kingdom ### [Banking Operations Function Lead – Europe & SWIFT](https://jobs.opennash.com/companies/wise/jobs/740e51a06546fd965730/) London, United Kingdom ### [Cash Controller](https://jobs.opennash.com/companies/wise/jobs/9dc33270877eb1d512ae/) London, United Kingdom ## Similar jobs at other companies ### [Supply Chain Operations Planner](https://jobs.opennash.com/companies/totalenergies/jobs/69e135bf81b5dd7c556d/) TotalEnergies ### [Supply Chain & Operations Consultant](https://jobs.opennash.com/companies/accenture/jobs/c1a02ad7ad04c4882053/) Accenture ### [Supply Chain Operations Analyst](https://jobs.opennash.com/companies/accenture/jobs/4620e6cde2a0863aef3b/) Accenture ### [Head of Supply Chain Operations](https://jobs.opennash.com/companies/siemens/jobs/18bef3c377051193fd95/) Siemens ### [Supervisor -Team Lead (Supply Chain Operations)](https://jobs.opennash.com/companies/trane-technologies/jobs/e0e5f599cbcb2832937f/) Trane Technologies · Bangalore, Karnātaka, India OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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