[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Wise jobs](https://jobs.opennash.com/companies/wise/) · [Search jobs](/search/) Wise · Singapore # CRM Manager Singapore Full-time Manager or lead Marketing Listed on Wise’s official careers site. Posted September 28, 2026. Check that it is still open and apply there. [Apply on Wise’s careers site →](https://jobs.smartrecruiters.com/Wise/744000152100429-crm-manager) [OpenNash Jobs](https://jobs.opennash.com/) / [Wise](https://jobs.opennash.com/companies/wise/) / CRM Manager ## Job description The CRM team at Wise is expanding to consolidate our efforts to develop our APAC region communications. We’re all about bringing value to our customers who deserve first-class communications so they make the most of their Wise account that helps them save money and avoid the terrible exchange rates from traditional banks. What’s the role? We’re building money without borders for people and businesses and we need your help to make our APAC customer comms best-in-class. So we’re looking for a CRM Manager to join our growing CRM team and lead our APAC CRM strategy and implementation. The CRM Manager will own, shape and deliver an effective communications strategy for Wise’s customers: from engaging and exciting product launches, to testing and building our lifecycle communications. The role will be based in our Singapore office, with travel to London twice a year for CRM Global planning and will deliver best-in-class customer communications. The role will report into the APAC CRM team and follow the processes and practices agreed within the CRM team. CRM at Wise is about making sure we develop the best global and regional lifecycle communications as well as keeping up with demand from other sides of the business. We’re problem solvers - we work with our Product, Marketing Tech, Analytics, UX Research and Product Marketing teams to define and execute the strategy for product and marketing customer comms, across multiple channels (email, push notifications, in-app messages). This role is ideal for candidates with mid-level experience who are passionate about driving product adoption and brand awareness. If you have Liquid and SQL experience and know how to use Braze this is an added bonus but it’s by no means required.. ### Your Mission Develop and manage our APAC CRM strategy, including customer lifecycle management, segmentation, and engagement initiatives Collaborate with Product, Marketing, Creative, Engineering & Analytics teams to ensure alignment and seamless execution across multiple channels (email, push notifications, in-product messages). Utilise data-driven insights to segment our business customers effectively, ensuring that each segment receives tailored and relevant communication and offerings - Design and implement effective customer lifecycle management strategies to drive long-term engagement and loyalty through continuous optimisation - Analyse campaign performance and use data and insights to identify and implement opportunities for increasing engagement and conversion rates at all stages of the customer’s lifecycle journey - Manage the customer database health with a focus on retention and engagement: make sure all comms are in line with CRM best practices, compliance requirements, through appropriate channels and without errors - Ensure compliance with CRM best practices and regulatory requirements while maintaining database health and retention efforts. Responsible for email calendar management, deliverability and monthly reporting Implement the localisation process for Wise’s international campaigns Maintain and implement a clear A/B testing plan for the APAC region ## At a glance - Posted by the employer: Sep 28, 2026 - First seen by OpenNash: Oct 11, 2026 - Last checked: Oct 18, 2026 - Listed for: 20 days - Location: Singapore - Employment type: Full-time[Apply on Wise’s careers site →](https://jobs.smartrecruiters.com/Wise/744000152100429-crm-manager) ## More jobs at Wise ### [APAC Marketing Director](https://jobs.opennash.com/companies/wise/jobs/2d850c1cff79c8a9da46/) Singapore ### [B2B Growth Marketing Lead - APAC](https://jobs.opennash.com/companies/wise/jobs/4360e53b615eb4f05d73/) Singapore ### [Partnerships Manager APAC](https://jobs.opennash.com/companies/wise/jobs/c8cc4c6f565399dc99fc/) Singapore ### [Senior B2B CRM Manager](https://jobs.opennash.com/companies/wise/jobs/6a9831997aa8b8c07505/) Singapore ### [Android Engineer - Spend](https://jobs.opennash.com/companies/wise/jobs/0ec561a67c231cc128de/) Singapore ## Similar jobs at other companies ### [Head, CRM](https://jobs.opennash.com/companies/delivery-hero/jobs/ae4dfd871cea6047ec97/) Delivery Hero · Singapore ### [Lead, CRM MarTech](https://jobs.opennash.com/companies/delivery-hero/jobs/6811b4681fb458c01068/) Delivery Hero · Singapore ### [CRM SDK, Dynamics CRM, Azure, CI/CD / Senior Consultant Specialist](https://jobs.opennash.com/companies/hsbc-holdings/jobs/c8933c7c7a8ee1c2bda3/) HSBC Holdings · Pune, Maharashtra, India ### [crm specialist](https://jobs.opennash.com/companies/richemont/jobs/dc00d5b7b3759bd253eb/) Richemont ### [CRM - Bikaner](https://jobs.opennash.com/companies/grasim-industries/jobs/fcb401a861afa549d974/) Grasim Industries · Rajasthan [Marketing jobs](/functions/marketing/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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