[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Williams-Sonoma jobs](https://jobs.opennash.com/companies/williams-sonoma/) · [Search jobs](/search/) Williams-Sonoma # Sales & Service Lead Fortitude Valley, Queensland, Australia Part-time Manager or lead Sales Listed on Williams-Sonoma’s official careers site. Posted July 10, 2026. Check that it is still open and apply there. [Apply on Williams-Sonoma’s careers site →](https://ehac.fa.us6.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/19275) [OpenNash Jobs](https://jobs.opennash.com/) / [Williams-Sonoma](https://jobs.opennash.com/companies/williams-sonoma/) / Sales & Service Lead ## Job description ### Williams-Sonoma & The Opportunity Williams Sonoma is a multi-channel specialty retailer of high-quality products for the home. Our family of brands in Australia includes the well-known retailer’s west elm, Pottery Barn, Pottery Barn Kids & Williams-Sonoma. Our West Elm & Pottery Barn Kids stores in Fortitude Valley is looking for a Sales & Service Lead (also known as a Sales & Service Key Holder) to create a unique shopping experience by providing exceptional customer service in a fast-paced, specialty retail environment. This is a permanent, part-time position offering 40 hours per fortnight with a fixed two-week rotating roster, including alternate weekends. ### Why You Will Love Working With Us We are all about creating a workplace where you feel supported, inspired, and excited to come to work. Here’s just a taste of what you will enjoy as part of our team: Generous employee discounts so you can enjoy our amazing products Paid parental leave to support you through life’s most important milestones Access to a confidential Employee Assistance Program for personal and professional support Career growth opportunities with real investment in your development A supportive, collaborative team culture where your success is celebrated The chance to be part of a fast-growing global business with an entrepreneurial spirit What You Will Be Doing: Deliver exceptional customer service and drive sales through product knowledge and support of in-store design services. Complete operational tasks including opening and closing duties, register functions, and compliance with company policies. Maintain visual merchandising standards and ensure the store is clean, well-presented, and fully stocked. Assist with inventory management including receiving, replenishment, stockroom organisation, and WHS practices. Participate in training and development while supporting a collaborative, high-performing team environment. ### What You Will Bring to the Role 1-2 years customer service experience (specialty retail preferred but not required). Strong sales skills with the confidence to meet and exceed performance targets. A proactive, solution-focused attitude with the ability to multitask in a fast-paced environment. ### High attention to detail Physical Requirements - Ability to be mobile in the store and back-of-house areas, including standing for long periods - Ability to climb ladders and use other equipment in line with safety standards - Ability to lift and mobilise medium to large items, up to 30kg, while utilising appropriate equipment and safety techniques Ready to join the Team? Step into a role where you can deliver excellent customer service, drive sales success, and grow your career. Apply today! Only candidates with work rights in Australia will be considered. ## At a glance - Posted by the employer: Jul 10, 2026 - First seen by OpenNash: Jul 12, 2026 - Last checked: Oct 18, 2026 - Listed for: 100 days - Location: Fortitude Valley, Queensland, Australia - Employment type: Part-time[Apply on Williams-Sonoma’s careers site →](https://ehac.fa.us6.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/19275) ## More jobs at Williams-Sonoma ### [Seasonal Sales & Stock Associates](https://jobs.opennash.com/companies/williams-sonoma/jobs/c367eca6d17f9534e573/) Fortitude Valley, Queensland, Australia ### [Design Specialist: Pottery Barn](https://jobs.opennash.com/companies/williams-sonoma/jobs/624b61bac282a6cae75d/) Fortitude Valley, Queensland, Australia ### [Sales Merchandiser](https://jobs.opennash.com/companies/williams-sonoma/jobs/05b93a15eb41e2d526a8/) Fortitude Valley, Queensland, Australia ### [Sales Merchandiser: West Elm](https://jobs.opennash.com/companies/williams-sonoma/jobs/785a3cd78b4489b536e7/) Fortitude Valley, Queensland, Australia ### [Account Executive - Brand Standards](https://jobs.opennash.com/companies/williams-sonoma/jobs/a7e1ef8abebd174eb465/) San Francisco, CA, United States ## Similar jobs at other companies ### [Building Automation Service Sales/Senior Sales Executive](https://jobs.opennash.com/companies/siemens/jobs/296226f4ad865442a643/) Siemens ### [Service Sales Engineer](https://jobs.opennash.com/companies/trane-technologies/jobs/941910bd16e83e5560e3/) Trane Technologies · Copenhagen, Denmark ### [Inside Service Sales](https://jobs.opennash.com/companies/vertiv-holdings/jobs/d9e8ef326bd7e4ce3fa1/) Vertiv Holdings · Rungis, France ### [Senior Executive, HRBP Sales Service](https://jobs.opennash.com/companies/chubb/jobs/65347e0f87cab4ce187c/) Chubb · Bangkok, Thailand ### [Service Manager - TPD Sales - Delhi](https://jobs.opennash.com/companies/grasim-industries/jobs/72e82fea81676da22e86/) Grasim Industries · Delhi OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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