[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Whirlpool jobs](https://jobs.opennash.com/companies/whirlpool/) · [Search jobs](/search/) Whirlpool · Ciudad Apodaca, N.L., MX # Senior Representative, Customer Contact Center Ciudad Apodaca, N.L., MX Full-time Senior individual contributor Customer Support Listed on Whirlpool’s official careers site. Posted September 15, 2026. Check that it is still open and apply there. [Apply on Whirlpool’s careers site →](https://jobs.whirlpool.com/careers/job/34402937092) [OpenNash Jobs](https://jobs.opennash.com/) / [Whirlpool](https://jobs.opennash.com/companies/whirlpool/) / Senior Representative, Customer Contact Center ## Job description ### ID de requisición del puesto 72360 Acerca de Whirlpool Corporation Whirlpool Corporation (NYSE: WHR) es una empresa líder en electrodomésticos, en constante búsqueda por mejorar la vida en el hogar. Como el único gran fabricante de electrodomésticos de cocina y lavandería con sede en EE. UU., la empresa impulsa una innovación significativa para satisfacer las cambiantes necesidades de los consumidores por medio de su cartera de marcas icónicas, que incluyen a Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul e InSinkErator. En 2024, la empresa informó ventas anuales de aproximadamente 17 mil millones de dólares, de las cuales cerca del 90 % fueron en el continente americano, 44 000 empleados y 40 centros de investigación tecnológica y de fabricación. Encontrará más información sobre la empresa en WhirlpoolCorp.com. El equipo es parte del area El equipo del centro de contacto con el cliente gestiona el área de relaciones comerciales, que puede incluir funciones de atender el teléfono, correspondencia y/o investigación para garantizar la prestación de servicios sin problemas y de forma eficaz con criterio y discreción independientes. Resumen del rol his position ensures the creation of spare parts requisitions and provides support during the pre-diagnosis stages. It entails the daily preparation and issuance of spare parts requests for Sigma workshop work orders in the Northern Zone, as well as administrative support for the planning team ### Tus responsabilidades incluirán - Prepare daily spare parts requests. - Collaborate on the execution and improvement of the pre-diagnosis process. - Conduct internal audits of the pre-diagnosis process. - Collaborate with administrative assistants on activities related to Sigma workshops. - Contribute to inventory control and the replenishment of consigned materials for Sigma workshops. ### Requerimientos mínimos - University degree - Knowledge of English language preferred - Proficiency in SAP and Microsoft Office tools / Google suites - Conflict management and ability to handle work-related stress. ### Habilidades y experiencia deseable - Data analytics - Effective oral and written communication. - Task prioritization. - Experience dealing with internal and external suppliers - Knowledge of products manufactured by Whirlpool - Enduring values Conectate con nosotros y conoce mas a Whirlpool Corporation. Conoce mas de nosotros por medio de nuestro sitio web Whirlpool Careers. Visita nuestras paginas en Facebook, Twitter, LinkedIn, Instagram y YouTube. Whirlpool Corporation está comprometida en la equidad y la igualdad de oportunidades laborales y prohibe la discriminación de cualquier tipo ya sea en género, religión, estado civil, orientación sexual, edad, discapacidad física o mental, o cualquier otra categoría protegida por la ley aplicable. ## At a glance - Posted by the employer: Sep 15, 2026 - First seen by OpenNash: Oct 11, 2026 - Last checked: Oct 11, 2026 - Listed for: 26 days - Location: Ciudad Apodaca, N.L., MX - Employment type: Full-time[Apply on Whirlpool’s careers site →](https://jobs.whirlpool.com/careers/job/34402937092) ## More jobs at Whirlpool ### [Associate, Procurement](https://jobs.opennash.com/companies/whirlpool/jobs/7daa8cc7db48f181193c/) Ciudad Apodaca, N.L., MX ### [Automation Manager](https://jobs.opennash.com/companies/whirlpool/jobs/b16cca8ad5937047e680/) Ciudad Apodaca, N.L., MX ### [Manager, Consumer Care](https://jobs.opennash.com/companies/whirlpool/jobs/da12ba6792b98f02828f/) Ciudad Apodaca, N.L., MX ### [Senior Representative - Multifamily, Trade Experience Contact Center](https://jobs.opennash.com/companies/whirlpool/jobs/e7601bf43be5078e89c9/) Lansing, MI, US ### [Senior Representative Trade Experience Contact Center](https://jobs.opennash.com/companies/whirlpool/jobs/820d023c89db7d1259ea/) Columbia, SC, US ## Similar jobs at other companies ### [Contact Center Shared Services Representative](https://jobs.opennash.com/companies/hsbc-holdings/jobs/0f72d4944b82ef25a3ee/) HSBC Holdings · Bangalore, Karnataka, India ### [Customer Service Representative - Contact Center](https://jobs.opennash.com/companies/cigna/jobs/7ba7b09d2fd5666bf7c3/) Cigna · Madrid, Spain ### [Staff GPSO Contact Center](https://jobs.opennash.com/companies/hsbc-holdings/jobs/0187c55e0ea7a1bc7531/) HSBC Holdings · Jakarta, West Java, Indonesia ### [Contact Center AI Solution Consulting Manager](https://jobs.opennash.com/companies/accenture/jobs/29910f6f6cde86c8c8ce/) Accenture ### [Tech Solutionist - Contact center](https://jobs.opennash.com/companies/bajaj-finserv/jobs/6f742e3051c71890827c/) Bajaj Finserv · Pune Corporate Office - Mantri OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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