[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Westlake Corporation jobs](https://jobs.opennash.com/companies/westlake-corporation/) · [Search jobs](/search/) Westlake Corporation · Laval, Canada # Bilingual Associate Customer Service- Contract Laval, Canada Full-time Customer Support Listed on Westlake Corporation’s official careers site. Listed as of October 18, 2026. Check that it is still open and apply there. [Apply on Westlake Corporation’s careers site →](https://www.westlaketalent.com/bilingual-associate-customer-service-contract/job/CE4FC899347655018E1968DCDDEFA14B) [OpenNash Jobs](https://jobs.opennash.com/) / [Westlake Corporation](https://jobs.opennash.com/companies/westlake-corporation/) / Bilingual Associate Customer Service- Contract ## Job description We build communities, let us build your career About the job: Responsible for the processing and tracking of orders received via phone, fax, EDI or mail. Communicates required shipment and delivery schedules to our customers by serving as a liaison with internal departments. Handles all customer inquiries via phone, fax, email etc. regarding shipment tracing, shortages, overages, quality late shipments, etc. Processes all documentation required and maintains files in accordance with SOX compliance and departmental policies. THIS IS A 6 MONTH CONTRACT Some of the daily responsibilities: Accurately manages the order inputting process into JDE as it relates to prices, terms of sale, product, quantity, ship to- sold to and customer’s special instructions, etc. Completes all necessary paperwork required per sales orders. Maintains system accuracy on all sales orders and back orders to reflect reality of ship dates and if changes occur enters appropriate reason code. Participates with Customer Service Team to maintain call service standards Ensures SOX compliance process processes are followed and necessary documents are verified and kept on file as needed. Maintains customer files including pricing data, payment and delivery terms, vendor control maintenance sheets, sample requests, etc. Works with internal supply chain departments to keep customers updated as to their order status if changes occur in a pro-active manner. Also ensures product knowledge stays up to date on current and future products. May coordinate truck delivers at certain locations with Traffic department. Coordinates returned goods from customer with Sales Representative / manager’s approval. Completes all product returns or invoice adjustments in a timely manner ensuring accurate reason codes are applied in JDE and appropriate forms and completed per department process. Maintains daily contact with Sales Representative regarding pricing inquires, discrepancies on customer’s purchase orders and updates on customer order status Participates in inventory counts as required. Maintains up to date price books and initiates all prices increases and ensures they are implemented in the invoicing system as assigned. Initiates outgoing calls to current and prospective customers to maximize weekly order file. Reports competitive activities to Sales team and processes requests for samples. ### What you bring to the table A passion for customer service. Three years customer service experience. Preferably in a manufacturing environment. Westlake offers you the potential to enrich your work life and career experience in an entrepreneurial environment. We work together to enhance peoples lives through our products and presence in the communities in which we operate. Westlake is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristics protected by applicable legislation. ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Oct 11, 2026 - Last checked: Oct 18, 2026 - Listed for: 7 days - Location: Laval, Canada - Employment type: Full-time[Apply on Westlake Corporation’s careers site →](https://www.westlaketalent.com/bilingual-associate-customer-service-contract/job/CE4FC899347655018E1968DCDDEFA14B) ## More jobs at Westlake Corporation ### [Expéditeur/ Shipper](https://jobs.opennash.com/companies/westlake-corporation/jobs/4f8d6f743e5de6a89d27/) Laval, Canada ### [Territory Manager - Bilingual - Montreal/South Shore Area](https://jobs.opennash.com/companies/westlake-corporation/jobs/f9dfd969178d224b3187/) Laval, Canada ### [Warehouse Superintendent / Surintendant(e) d'entrepôt bilingue](https://jobs.opennash.com/companies/westlake-corporation/jobs/a214719dc44214388439/) Laval, Canada ### [Customer Service Representative](https://jobs.opennash.com/companies/westlake-corporation/jobs/bb1092ce275406588043/) Milan, Lombardia CAP, Italy ### [Customer Service Representative](https://jobs.opennash.com/companies/westlake-corporation/jobs/0b02a1f4a03e65d840f1/) Woodbridge, ON, CA ## Similar jobs at other companies ### [Customer Service Representative (Trade Execution) - 1 year contract](https://jobs.opennash.com/companies/cargill/jobs/c09a7fc9691ef10a7db6/) Cargill · Ghent, Belgium ### [Bilingual Customer Service Representative, Personal Risk Service Centre (12-month contract)](https://jobs.opennash.com/companies/chubb/jobs/856945b02ff8be0ae3f6/) Chubb · Toronto, ON, Canada ### [Customer Service Representative, Bilingual in Cantonese or Mandarin - 6 Month Contract](https://jobs.opennash.com/companies/canadian-imperial-bank/jobs/d57cfbeb472577f31a30/) Canadian Imperial Bank · Toronto, ON ### [Contract Customer Service Officers, Customer Service Hub (CSH), Group COO](https://jobs.opennash.com/companies/dbs/jobs/a1d16394e14762c127cc/) DBS · Singapore - East ### [Fixed-term contract - Bilingual Service Desk Shift Lead](https://jobs.opennash.com/companies/capgemini/jobs/2d21b6cb9e22b58cfcd9/) Capgemini · Tokyo OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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