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Wells Fargo · Taguig City

# Customer Service Representative

Taguig City Full-time Customer Support 

Listed on Wells Fargo’s official careers site. Posted October 29, 2026. Check that it is still open and apply there.
[Apply on Wells Fargo’s careers site →](https://wf.wd1.myworkdayjobs.com/WellsFargoJobs/job/TAGUIG-CITY-00/Customer-Service-Representative_R-580451)

[OpenNash Jobs](https://jobs.opennash.com/) / [Wells Fargo](https://jobs.opennash.com/companies/wells-fargo/) / Customer Service Representative

## Job description

### About this role

Wells Fargo is seeking a Customer Service Representative.

In this role, you will:
- Support customers and ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment Interact with customer service team and perform moderately complex customer support tasks
- Manage risk by following all policies and procedures and staying abreast of changes to them Advocate for digital services such as online delivery of statements and other documents, eSign paperwork, and any other digital opportunities, as needed
- Receive direction from customer service supervisor and escalate non-routine questions Required Qualifications: 1+ year of Customer Service, Financial Services or Contact Center support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: 2+ years of experience in Financial Services, Contact Center or Customer Service, assessing and meeting the needs of customers, solving customer problems, Ability to effectively listen and elicit information
- Excellent verbal, written, and interpersonal communication skills Basic Microsoft Office skills
- Ability to navigate multiple computer systems, applications, and utilize search tools to find information
- Knowledge and understanding of foreign and domestic wire transfers processing
- Knowledge and understanding of financial services or call center environment
- Strong attention to detail and accuracy skills
- Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving complex customer issues Customer service focus with the ability to respond to requests in a timely manner
- Ability to follow policies, procedures, and regulations
- Strong organizational, multi-tasking, and prioritizing skills
- Ability to take on a high level of responsibility, initiative, and accountability.

Flexibility towards shifts Onsite working during probationary period Hybrid Work Set up 3x2 (3 in office, 2 Remote) upon regularization NA Posting End Date: 4 Nov 2026 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.

There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

### Candidates applying to job openings posted in Canada

Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

### Wells Fargo Recruitment and Hiring Requirements

a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. c. Please be prepared to provide accurate information and supporting documentation in connection with any lawful employment and education verification conducted by Wells Fargo.

## At a glance
- Posted by the employer: Oct 29, 2026
- First seen by OpenNash: Nov 1, 2026
- Last checked: Nov 1, 2026
- Listed for: 3 days
- Location: Taguig City
- Employment type: Full-time[Apply on Wells Fargo’s careers site →](https://wf.wd1.myworkdayjobs.com/WellsFargoJobs/job/TAGUIG-CITY-00/Customer-Service-Representative_R-580451)

## Hiring at Wells Fargo
- Open jobs: 1,528
- New in the last 7 days: After two weekly collections
- Tracked since: Jul 10, 2026

[All Wells Fargo jobs](https://jobs.opennash.com/companies/wells-fargo/) · [Weekly hiring report](/reports/hiring/)

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