[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Waters jobs](https://jobs.opennash.com/companies/waters/) · [Search jobs](/search/) Waters # Field Service Manager Toronto, ON, CA, UNAVAILABLE +1 more Manager or lead Listed on Waters’s official careers site. Posted October 16, 2026. Check that it is still open and apply there. [Apply on Waters’s careers site →](https://uscareers-waters.icims.com/jobs/28491/field-service-manager/job?in_iframe=1) [OpenNash Jobs](https://jobs.opennash.com/) / [Waters](https://jobs.opennash.com/companies/waters/) / Field Service Manager ## Job description ### Overview The District Service Manager is responsible for leading and managing a team of Field Service Engineers who deliver exceptional service and support for Waters’ innovative product suite, including LC, LC/MS, HPLC/UPLC, and SFC systems. This role ensures operational excellence, customer satisfaction, and revenue growth within the assigned district. The manager will recruit, develop, and coach team members while fostering a culture of accountability and continuous improvement. Waters Corporation is currently seeking a highly skilled, motivated professional to join our world-leading Field Services Organization managing a service team based in the Montreal, QC and Toronto, ON areas. ### Responsibilities Recruit, train, and develop a high-performing team of Field Service Engineers. Motivate and empower team members to achieve service excellence and business objectives. Ensure superior customer experience and satisfaction across all service interactions. Conduct regular customer meetings to review service metrics and identify opportunities for improvement. Ensure compliance with all service delivery and administrative processes. Provide up-to-date product support and training to the team. Collaborate with Sales, Support, and internal teams to drive customer success. Achieve after-sales revenue targets and contribute to annual business goals. Translate service data into actionable insights for continuous improvement. ### Qualifications BS/BA in Chemistry, Biology, Engineering, or related scientific field (or equivalent experience). Bilingual language capabilities, English and French Prior management experience in the scientific/analytical market preferred. Sales experience is a plus. Strong leadership and team development capabilities. Excellent interpersonal, negotiation, and communication skills. Ability to manage priorities, resolve conflicts, and make effective business decisions. Understanding of scientific workflows and software systems (CDS, SDMS, LIMS, ELN). Valid driver’s license in good standing. Ability to travel overnight and internationally for training as needed. Core Competencies - Motivational leadership and coaching - Customer-centric decision-making - Integrity and trust - Effective time management and organizational skills - Strong negotiation skills - Data-driven problem solving - Excellent verbal and written communication skills Company Description Waters Corporation (NYSE:WAT) is a global leader in analytical instruments, separations technologies, and software, serving the life, materials, food, and environmental sciences for over 65 years. Our Company helps ensure the efficacy of medicines, the safety of food and the purity of water, and the quality and sustainability of products used every day. In over 100 countries, our 7,600+ passionate employees collaborate with customers in laboratories, manufacturing sites, and hospitals to accelerate the benefits of pioneering science. Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time. Key Words Service Leadership Service Management ## At a glance - Posted by the employer: Oct 16, 2026 - First seen by OpenNash: Oct 18, 2026 - Last checked: Oct 18, 2026 - Listed for: 2 days - Location: Toronto, ON, CA, UNAVAILABLE +1 more[Apply on Waters’s careers site →](https://uscareers-waters.icims.com/jobs/28491/field-service-manager/job?in_iframe=1) ## More jobs at Waters ### [AI Architect](https://jobs.opennash.com/companies/waters/jobs/edba3fab04058f4b2e37/) ### [Account mananger II](https://jobs.opennash.com/companies/waters/jobs/bbbb3d933f65401d2fc9/) Fujian 福建省, UNAVAILABLE, CN ### [Assembler II](https://jobs.opennash.com/companies/waters/jobs/1ad8a27b7cddd6b389fc/) ### [Campaign Manager](https://jobs.opennash.com/companies/waters/jobs/39291ec89c43ab3fbbe8/) ### [Channel Manager](https://jobs.opennash.com/companies/waters/jobs/a407c0c6a85734a2afbb/) ## Similar jobs at other companies ### [ABB Talent Pool – Field Service Engineer / Senior Field Service Engineer / Associate Field Service Engi-neer / Technical Service Engineer / Associate Field Service Technician / Commissioning Engineer / As-sociate Commissioning Engineer / Service Site Manager and Service Team Leader](https://jobs.opennash.com/companies/abb/jobs/eb3a149d2c87b55b4a1a/) ABB · Not Location Specific ### [Field Service Technician - Chicago, IL Mobility Customer Service](https://jobs.opennash.com/companies/siemens/jobs/b78bbec4eb6830408f1e/) Siemens ### [Field Service Engineer](https://jobs.opennash.com/companies/siemens/jobs/661e97796ce547be6bf5/) Siemens ### [Field Service Engineer](https://jobs.opennash.com/companies/abb/jobs/29a0bcfcd3483c442b0f/) ABB · Remote, United Kingdom ### [Field Service Engineer](https://jobs.opennash.com/companies/eaton/jobs/76fc264e0661eb152c35/) Eaton · Hengelo, NLD OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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