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Waste Management · Nashville, TN

# Dispatcher/Router Combo (WMHS), SID Collection

Nashville, TN, United States On-site 

Listed on Waste Management’s official careers site. Posted October 7, 2026. Check that it is still open and apply there.
[Apply on Waste Management’s careers site →](https://emcm.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_4001/job/2354054)

[OpenNash Jobs](https://jobs.opennash.com/) / [Waste Management](https://jobs.opennash.com/companies/waste-management/) / Dispatcher/Router Combo (WMHS), SID Collection

## Job description

Stericycle is now part of WM. To learn more about WM's acquisition of Stericycle, CLICK HERE to read the press release. Monday- Friday | 7:30 am Start Time | $ 23.00 an hour I.

### Job Summary

Under immediate direction, the Dispatcher provides timely response of customer inquiries up to and including pick-ups, schedules, product orders, etc., and all other aspects of a customer's needs. Dispatches vehicles on a pre-set route for each driver daily in the interest of efficient customer service. II.

### Essential Duties and Responsibilities
- Assist Customer Service with customer requests (SFDC cases), route changes, rescheduling for pickups/missed stops
- Provides highest level of customer service to all customers in line with Customer 1st objectives
- Monitor, process, and escalate SFDC cases to supervisor
- Assist walk-in customers
- Assists drivers with problems/issues as issues arise (during the day or at the end of the route)
- Reviews driver’s paperwork and files paperwork
- Review and updates routes, new customers based on daily communication, reroutes existing customers as required
- Ensures that routes are balanced daily
- Assists Trans Supervisor/Manager as needed/directed Update SAP data / notes
- Communicate performance standards and objectives
- Keeps staff informed of current problems, changes, and new developments in the department and company by conducting professional, organized, and participative meetings Always maintains a safe and compliant workplace In the absence of a manager/supervisor, monitor and ensure that employees are performing their functions safely and productively.

Make recommendations for changes or improvement, when necessary, in order to prevent accident or injuries Perform other duties and responsibilities, as assigned III.

### Qualifications

A.

### Required Qualifications

High School Diploma or equivalent 2 years experience, preferably in Transportation, Logistics, Routing and Customer Service B.

### Preferred Qualifications

IV. Physical Requirements Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. ☒ Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

V.

### Benefits

At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click Apply.

## At a glance
- Posted by the employer: Oct 7, 2026
- First seen by OpenNash: Oct 12, 2026
- Last checked: Oct 19, 2026
- Listed for: 12 days
- Location: Nashville, TN, United States
- Work arrangement: On-site[Apply on Waste Management’s careers site →](https://emcm.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_4001/job/2354054)

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