[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Waste Management jobs](https://jobs.opennash.com/companies/waste-management/) · [Search jobs](/search/) Waste Management · Nashville, TN # Program Manager, Key Accounts - Nashville, TN Nashville, TN, United States Hybrid Full-time Manager or lead Sales Listed on Waste Management’s official careers site. Posted October 15, 2026. Check that it is still open and apply there. [Apply on Waste Management’s careers site →](https://emcm.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_4001/job/2354979) [OpenNash Jobs](https://jobs.opennash.com/) / [Waste Management](https://jobs.opennash.com/companies/waste-management/) / Program Manager, Key Accounts - Nashville, TN ## Job description Quick Snapshot The Program Manager, Key Accounts will cover the Nashville area. While it will mostly be work from home, candidates must live in the territory to visit customers in person when needed. This position is focused on account management and retention of existing customers. Prior outside / field sales experience in a business to business (B2B) setting will be preferred. I. ### Job Summary The Program Manager, Key Accounts role provides high-level customer service for large accounts with minimal growth opportunities. II. ### Essential Duties and Responsibilities Provide exceptional customer service to large accounts. Handle after-hours calls and bid work. Conduct site visits, waste audits, and address safety concerns. Manage highly transactional accounts. Establishes and maintains a high level of customer satisfaction. Communicates to and works to resolve unique customer issues. Increases revenue and profitability by executing sound plans on retention calls to improve the customers’ service and/or profitability Matches WM services with customer needs by demonstrating knowledge of customers, pricing and competition; effectively communicates pricing and service strategies; proactively engages other WM business opportunities, referring internally as appropriate. Proposes customer solutions that are compliant with appropriate local, state and federal regulations. Updates and secures customer service agreements. Effectively use WM sales productivity software tools (i.e. Prospect and Customer Database, Proposal Program, Pricing Tools, etc.) III. ### Qualifications A. ### Required Qualifications Bachelor's Degree (accredited) in Sales, Marketing, Business Administration or similar area of study, or in lieu of degree High School Diploma or GED (accredited) and four (4) years of relevant work experience. 2 years of relationship management experience in environmental, waste or related service industry (in addition to education requirement). IV. Physical Requirements Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. ### Office This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc. V. ### Benefits At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click Apply. ## At a glance - Posted by the employer: Oct 15, 2026 - First seen by OpenNash: Oct 19, 2026 - Last checked: Oct 19, 2026 - Listed for: 4 days - Location: Nashville, TN, United States - Work arrangement: Hybrid - Employment type: Full-time[Apply on Waste Management’s careers site →](https://emcm.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_4001/job/2354979) ## More jobs at Waste Management ### [Sr. Outside Sales Account Executive](https://jobs.opennash.com/companies/waste-management/jobs/297e6b16977ad45f6b99/) Nashville, TN, United States ### [1st Shift Industrial Maintenance Mechanic](https://jobs.opennash.com/companies/waste-management/jobs/8790f070ed9360679728/) Nashville, TN, United States ### [Box Truck Driver](https://jobs.opennash.com/companies/waste-management/jobs/f931d28a32372291c279/) Nashville, TN, United States ### [CDL Truck Driver - Commercial - $2000 Sign on Bonus](https://jobs.opennash.com/companies/waste-management/jobs/8f7556ecd3e5d6a0b0fb/) Nashville, TN, United States ### [CDL Truck Driver - Residential - $2000 Sign on Bonus](https://jobs.opennash.com/companies/waste-management/jobs/db9e61adc3858f266f65/) Nashville, TN, United States ## Similar jobs at other companies ### [Relationship Banker - East Nashville - Nashville, TN](https://jobs.opennash.com/companies/jpmorganchase/jobs/a19c1424f39c9e1fc1ca/) JPMorganChase · Nashville, TN, United States ### [Principal Technical Program Manager (Nashville, TN)](https://jobs.opennash.com/companies/oracle/jobs/7ef185d7abc3482fd239/) Oracle · Nashville, TN, United States ### [Management & Sales Training Program- Nashville](https://jobs.opennash.com/companies/sherwin-williams/jobs/6519b289ce395b50b0c4/) Sherwin-Williams · Nashville, TN, United States ### [Floater Pharmacist - Metro Nashville Tennessee](https://jobs.opennash.com/companies/kroger/jobs/b0d2797cf48fbc821656/) Kroger · Nashville, TN, United States OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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